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Lane departurePart report

2017 Tesla Model S Lane departure Problems

Complaints
24about this part
Share
6%of 431 total for the year
Median mileage
24,750miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 24 complaints about the lane departure of the 2017 Tesla Model S, 6% of the 431 complaints for this model year. Where a mileage was given, the median is 24,750 miles. 3 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Large middle screen goes black which controls all the uses of the car. The car runs, but there is no navigation, no radio, no heat or air conditioning. It is very scary!!! It has happened a number of times since 3/2020-1/2021. I had the car checked in november 2020 and asked to have the mcu replaced, but they said there was no recall and it wasn't necessary. Also there is a yellow edge on the screen. I didn't think to take a picture, but will the next time it happens.”

NHTSA complaint #11388543, filed 2021-01, 40,000 miles

“My Tesla is experiencing the mcu problems outlined in NHTSA ea20-003 from 13 jan 21 and prior. While in motion, on city streets and highways, and regardless of speed, my vehicle's mcu will spontaneously and at random intervals freeze. This results in loss of heat/cooling, front and rear defrosters, infotainment/GPS, adas safety features and convenience, all cameras including backup camera, and turn signal audio indicators. The only resolution is to stop my vehicle, issue a reboot command, and wait up to 10 minutes for systems to restore. …”

NHTSA complaint #11388822, filed 2021-01, 25,000 miles

“My screen keeps freezing and is black causing a safety hazard and I can't drive the car anymore. I have taken the car to Tesla several times but they won't fix it. The computer is broken and the chip has failed. The AC doesn't work, I can't control my radio, my back up camera doesn't work, turn signals don't work, hands free system doesn't work, nav system doesn't work. Tesla needs to replace my entire nav, entertainment computer to return the car to what I actually paid for. The clock doesn't work, and I can't tell how much battery life I have left. …”

NHTSA complaint #11389337, filed 2021-01, 24,500 miles

“My Tesla Model S has the v1 hardware, also known as mcuv1, with the daughterboard emmc replacement from the previous recall running on firmware 2020.48.37.1. The sound for the entire car will cut out. It might come back, but even a reboot of the car does not solve anything. These sounds may include blinker noise, speed limit chimes, lane departure warning, autopilot engage/dis-engage chimes, gear warnings, collision safety chimes, early braking warning, and a lot more safety-related sounds. This happens every time I drive the car, not just the reported date. …”

NHTSA complaint #11416171, filed 2021-05, 47,056 miles

“Brought the car in for service at the macadam service center in portland, oregon on october 29th due to mcu issues; this was before any notice had gone out! I was not even aware of the issue at this time. It was rebooting, very sluggish, gets 'lost' ie keeps outdated information etc. This is obviously the 8gb memory device issue. After a 40 year career as an engineer and venture capitalist in the it industry I know what memory failure looks like! I was told there was no issue and that it was safe for me to drive to sf the next week. I had major issues on the trip. …”

NHTSA complaint #11376961, filed 2020-11, 19,000 miles

Related service bulletins

Lane departure: other model years

YearComplaintsShare of year
2026113%
20241950%
202343%
202232%
202195%
202045%
201925%
2018138%
2017246%
2016152%
2015142%
201410%
201351%
201212%

Other parts of the 2017 Tesla Model S

Electrical system
114 complaints
Suspension
107 complaints
Other or unknown
96 complaints
Forward collision avoidance
69 complaints
Steering
48 complaints
Vehicle speed control
36 complaints
Exterior lighting
28 complaints
Brakes
25 complaints
Visibility (wipers, defrost, mirrors)
25 complaints
Back-over prevention (rear camera)
20 complaints
Body and structure
14 complaints
Wheels
13 complaints

← All problems reported for the 2017 Tesla Model S

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology