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SuspensionPart report

2020 Tesla Model Y Suspension Problems

Complaints
31about this part
Share
11%of 283 total for the year
Median mileage
1,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 31 complaints about the suspension of the 2020 Tesla Model Y, 11% of the 283 complaints for this model year. Where a mileage was given, the median is 1,000 miles. 4 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This is a complaint about systemic failures in Tesla suspension components that affect all years and models of teslas on the roads. Please note that I have used the VIN of a random Tesla Model Y since the VIN of the car in question is unavailable. Here is a link to a video in which an owner shows his car broken down on the side of the road because the front control arm has simply fallen off the car. …”

NHTSA complaint #11383251, filed 2020-12, 1,000 miles

“Steering became difficult to turn to the right with the wheel sticking to the right when trying to turn or drive the vehicle. Tesla claims we had some kind of a large impact. Maybe a pothole. Tesla claims well this is a heavy vehicle. Out of no where we had to replace the entire steering rack. I've never had to replace an entire steering rack for a pothole. Seems ridiculous.”

NHTSA complaint #11660602, filed 2025-05

“Experienced a loud clicking noise from front wheels. Took into Tesla service and the front lateral link bushings are torn. There was a recall in 2021 of some Model Y and Model 3 Teslas, but not all. I am concerned that my car and others should have been a part of this recall and that cars that weren’t inspected could be driving in a dangerous vehicle. Here is the recall number: 21V83500, SB-21-31-003. Alternatively, I am concerned that this is a safety issue on its own.”

NHTSA complaint #11623534, filed 2024-11

“While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopilot came on and turned my steering wheel to the left into the highway barrier, thus causing me to take a corrective action. The weather on the freeway way wet and traffic was moderate. The monitor displayed autopilot, which I turned off many during my trip as I am not comfortable with autopilot . I have an insurance claim as there was extensive damage to my car.”

NHTSA complaint #11585534, filed 2024-04

“Driving on a residential street around 20 mph as we approached a stop sign , heard a loud “thump.” It appeared to come from front wheel well area. Worried we hit something we circled back around back around but there was nothing. Car began making a loud noise everyone we turned the wheel. Got the car back home (we were only a few miles away) but it is sitting slightly lower on right side in front and from what I can see it looks like there is a holder for a bolt that is “empty” (i.e. …”

NHTSA complaint #11514982, filed 2023-04

Related recalls

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
2026317%
202511%
2024124%
202313711%
2022394%
2021807%
20203111%

Other parts of the 2020 Tesla Model Y

Forward collision avoidance
108 complaints
Other or unknown
58 complaints
Brakes
37 complaints
Vehicle speed control
37 complaints
Lane departure
32 complaints
Electrical system
28 complaints
Steering
26 complaints
Visibility (wipers, defrost, mirrors)
18 complaints
Air bags
17 complaints
Body and structure
14 complaints
Seat belts
12 complaints
Wheels
12 complaints

← All problems reported for the 2020 Tesla Model Y

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology