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SuspensionPart report

2020 Toyota 4RUNNER Suspension Problems

Complaints
4about this part
Share
12%of 33 total for the year
Median mileage
28,650miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the suspension of the 2020 Toyota 4RUNNER, 12% of the 33 complaints for this model year. Where a mileage was given, the median is 28,650 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I bought my 4RUNNER brand new last year. To change the differential from h4f to h4l, I stop the car and change the shifter into neutral position. Once in neutral position, I change the differential knob h4f to h4l. Then I start driving again. My expectation is the when shifting the differential from h4f to h4l, the dashboard light will change from yellow to green just like my previous 4RUNNER. But this model does not change from yellow to green to identify successful transfer of gear from high to lower gear. The dashboard color stays yellow. I believe this is a defect. …”

NHTSA complaint #11405873, filed 2021-03, 4,300 miles

“I am writing to express my deep concern and frustration regarding the X-REAS suspension system in the Limited Edition 4Runner manufactured by Toyota. Specifically, I am addressing the alarming issue of suspension failure experienced in vehicles at just 45,000 miles, posing significant safety risks to drivers and passengers alike. The X-REAS suspension failure in the Limited Edition 4Runner is not merely an inconvenience; it is a serious safety hazard that puts lives at risk. …”

NHTSA complaint #11580983, filed 2024-04

“The car shakes when going at speeds as low as 48 mph and as high as 68 mph that I know of. Typically, it shakes heaviest from the mid-50 mph range to the mid-60 mph range. I rarely Drive the full speed limit for energy conservation reasons, so I cannot tell you how much higher it goes on the range. The car has had the wheels rebalanced three times (installation, upon purchase from the dealer and on a take back to the dealership), the alignment has been checked twice and I have spoken to the tire manufacturer about the tires being the cause of this. …”

NHTSA complaint #11507249, filed 2023-02

“The contact owns a 2020 Toyota 4Runner. The contact stated upon taking the vehicle to the dealer for a routine inspection, he was informed that the front coil spring was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that 50% of the cost for the repair would be covered. The failure mileage was approximately 53,000.”

NHTSA complaint #11532966, filed 2023-07, 53,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202512%
202339%
2022615%
20211028%
2020412%
2019711%
201847%
201726%
2016911%
20151011%
201434%
201313%
201222%
201132%
201053%
200929%
20081111%
2007149%
20066517%
20057718%
200411317%
200311416%
20024922%
20012715%
200010221%
19996620%
19986024%
19979536%
19963924%
199521%
199412%
199324%
199011%

Other parts of the 2020 Toyota 4RUNNER

Other or unknown
9 complaints
Air bags
5 complaints
Brakes
5 complaints
Steering
4 complaints
Back-over prevention (rear camera)
3 complaints
Forward collision avoidance
3 complaints
Exterior lighting
2 complaints
Body and structure
2 complaints
Wheels
2 complaints
Electrical system
1 complaints
Electronic stability control
1 complaints
Fuel system
1 complaints

← All problems reported for the 2020 Toyota 4RUNNER

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology