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Body and structurePart report

2009 Toyota Highlander Body and structure Problems

Complaints
15about this part
Share
11%of 134 total for the year
Median mileage
53,275miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 15 complaints about the body and structure of the 2009 Toyota Highlander, 11% of the 134 complaints for this model year. Where a mileage was given, the median is 53,275 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was sold over internet by vandergrift Toyota of arlington,tx a falsely advertised 2009 Toyota Highlander,that was delivered to me in san antonio, tx in enclimate weather and while I was in a full body brace, I had told them of weather, and was in down pour when they delivered, I was unable to examine car in my condition and weather till next morning. Car had been wrecked, had silt in rear tail lights, I tried to have dealership fix it, by taking car back to them, I did not hv another car. …”

NHTSA complaint #11119444, filed 2018-08, 101,601 miles

“Lift gate and power door motor broke. The door stocked and could not be opened or locked. I was lucky that my toddler was not around. I am horrified what would happened if his hand stock in it and the door could not be open. We took it to molle Toyota. They told me that beside the lift gate and motor the whole rear door and hinge has to be replace. They said that if I don't replace the doors I will have same problem few months later. They said that Toyota modified the new rear door that they are aware that the door in my vehicle causing problems. …”

NHTSA complaint #10747561, filed 2015-08, 87,473 miles

“The rear hatch in my 2009 Toyota Highlander stopped working - without misuse or handling on my part. After pushing the automatic close button, there was a loud clunk sound. There was nothing obstructing the back area. The back door/hatch would not open, nor could I close it. I immediately drove it to the dealership - on a saturday. I was afraid my back door was going to fly open. They were able to close the hatch but it cannot be opened. The technician confirmed that they had seen a lot of these and said Toyota would take care of it. …”

NHTSA complaint #10578574, filed 2014-04, 59,900 miles

“As my wife came how with my daughter, she proceeded to reverse the car into our driveway to park the car in our garage as she normally does everyday. In the driveway was also my car where it is parked everyday. As she was proceeding to go back, the car all of a sudden accelerated on its own and took off. She tried to press the brake but to no avail. She continued to press the brake, however the car would not stop. She proceeded to hit my car and damaged both cars from front to back. Her car on the passenger side, and mine on the driver side. …”

NHTSA complaint #10534291, filed 2013-08, 30,352 miles

“The power back door/liftgate does not close properly. The read door of the Highlander would come within an inch of closing when you operated the powered close function and stop, requiring a physical nudge to completely engage the lock and close. This went on for about a year until one day there was a loud crunching noise when it was closed and would not open. …”

NHTSA complaint #10821332, filed 2016-01, 45,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202449%
20233217%
20224316%
20215210%
2020309%
2019122%
2018124%
201783%
201644%
20153217%
20143224%
2013189%
20122011%
20112715%
2010146%
20091511%
2008113%
200754%
200641%
200584%
200483%
2003187%
2002248%
2001139%

Other parts of the 2009 Toyota Highlander

Brakes
26 complaints
Engine
23 complaints
Electrical system
20 complaints
Vehicle speed control
14 complaints
Steering
11 complaints
Air bags
8 complaints
Other or unknown
7 complaints
Transmission and drivetrain
7 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Tires
6 complaints
Engine cooling
5 complaints
Suspension
5 complaints

← All problems reported for the 2009 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology