2023 Toyota Highlander Body and structure Problems
- Complaints
- 32about this part
- Share
- 17%of 189 total for the year
- Median mileage
- 11,850miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 32 complaints about the body and structure of the 2023 Toyota Highlander, 17% of the 189 complaints for this model year. Where a mileage was given, the median is 11,850 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I received the first recall notice about 7 months ago and have made the intent to set appointments with Kendall Toyota and West Kendall Toyota many times, but they stated that they don't have the fix available yet. They stated that they put me down in a waiting list and I will be called for an appointment according to the person on the phone the recall for my car is not a life-threatening recall. I stated that how come is not serious if the bumper gets detach while driving. I can cause an accident. …”
NHTSA complaint #11598207, filed 2024-07“weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I called 911 emergency services for assistance. I attempted to exit the vehicle, but the driver’s door was blocked due to the position of the tree. I remained inside the vehicle until a passerby stopped and helped me get out. …”
NHTSA complaint #11669632, filed 2025-06“the front bumper assembly has come off our 2023 highlander twice since purchase 2 years ago, the first time the entire bumper was pulled off while on the freeway(terrified my wife) and we had to pull it off and put it in the back on the highlander and bring it to the dealership. Courtesy Toyota of Brandon . This was supposedly fixed with Toyota recall campaign 23TA12 . Approximately one year later we noticed it was coming off once again, this time I tried to push it back myself but was unable to hook it up correctly and brought into the dealership. …”
NHTSA complaint #11688964, filed 2025-09“There’s a noticeable lag in the engine, especially when starting or turning. Sometimes, it’s almost a full second, which is quite alarming. When I asked the mechanics at a few dealerships about this, they all said it’s normal for these new “Green” type engines with four cylinders and a turbo. However, I feel that the turbo is functioning poorly as the mileage increases. I’ve owned the car for almost three years and it only has 20k miles! Another issue is the wind noise. At speeds exceeding 40 mph on the highway, the wind noise can become quite annoying. …”
NHTSA complaint #11658736, filed 2025-05“The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but as I see this recall has been open for a while now? This is a big concern to us what if they don’t find anything wrong or so they say and something happens? They need to speed up the process to find a solutions loosing a front bumper while your on the highway is a big risk.”
NHTSA complaint #11578231, filed 2024-03Related recalls
- 23V720000Oct 26, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation…Covers: Toyota Highlander 2020–2023, Highlander Hybrid 2020–2023
Related service bulletins
- 11034823Jun 25, 2026Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof…
- 11026318Nov 18, 2025Some 2020 – 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the Power Back Door (PBD) will not open or close and/or stops moving while…
- 11012744Dec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11012743Dec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11012742Dec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11012735Dec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11012727Dec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11010351Oct 18, 2024Some 2022 model year Avalon and Avalon Hybrid, 2022 – 2024 model year Camry, Camry Hybrid, Corolla, Corolla Hatchback, Corolla Hybrid, Highlander, Highlander Hybrid, Prius, Prius…
- 11010059Sep 3, 2024Some customers have expressed concern that the wireless functions of their Key Fob stop working. Key Fob LEDs will not turn ON, but engine starts with key held up against start…
- 11007455Jul 29, 2024Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 4 | 9% |
| 2023 | 32 | 17% |
| 2022 | 43 | 16% |
| 2021 | 52 | 10% |
| 2020 | 30 | 9% |
| 2019 | 12 | 2% |
| 2018 | 12 | 4% |
| 2017 | 8 | 3% |
| 2016 | 4 | 4% |
| 2015 | 32 | 17% |
| 2014 | 32 | 24% |
| 2013 | 18 | 9% |
| 2012 | 20 | 11% |
| 2011 | 27 | 15% |
| 2010 | 14 | 6% |
| 2009 | 15 | 11% |
| 2008 | 11 | 3% |
| 2007 | 5 | 4% |
| 2006 | 4 | 1% |
| 2005 | 8 | 4% |
| 2004 | 8 | 3% |
| 2003 | 18 | 7% |
| 2002 | 24 | 8% |
| 2001 | 13 | 9% |
Other parts of the 2023 Toyota Highlander
40 complaintsEngine
28 complaintsSeats
21 complaintsBrakes
20 complaintsTransmission and drivetrain
20 complaintsFuel system
17 complaintsAir bags
12 complaintsElectrical system
12 complaintsVehicle speed control
9 complaintsLane departure
6 complaintsForward collision avoidance
5 complaintsTires
5 complaints
← All problems reported for the 2023 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology