2023 Toyota Highlander Air bags Problems
- Complaints
- 12about this part
- Share
- 6%of 189 total for the year
- Median mileage
- 34,125miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 12 complaints about the air bags of the 2023 Toyota Highlander, 6% of the 189 complaints for this model year. Where a mileage was given, the median is 34,125 miles. 8 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.”
NHTSA complaint #11707839, filed 2025-12“I was in an accident today in this vehicle . Upon impact, traffic was suddenly stopped on the highway. The air bags didn’t deploy and the automatic emergency breaks didn’t engage. Impact was so hard three vehicles were Involved.”
NHTSA complaint #11732855, filed 2026-04“The contact owns a 2023 Toyota Highlander. The contact stated that while driving at 60–65 MPH, the contact's vehicle crashed into the passenger's side of an oncoming vehicle. The air bags did not deploy. In addition, the contact stated that it was a very hard impact on an older model vehicle. The contact stated that the older model vehicle was made of steel. The vehicle was towed to a local tow yard. The contact was transported to the local medical center. The contact sustained severe sternum bruising, full spine whiplash, severe pain in the neck, both shoulders, and the upper back area. …”
NHTSA complaint #11732975, filed 2026-04, 34,125 miles“The contact owned a 2023 Toyota Highlander Hybrid. The contact stated that while driving at approximately 40 MPH on a heavy snow weather condition, the vehicle lost traction, causing the contact to lose control of the vehicle and crash into a tree, where the vehicle came to a stop. No warning lights were illuminated. No air bags deployed. The contact sustained injuries to his neck, chest, and shoulder. The contact sought medical attention. A police report was filed. The vehicle was towed by the insurance provided for further investigation. The local dealer was contacted. …”
NHTSA complaint #11651686, filed 2025-03, 50,000 miles“The contact owned a 2023 Toyota Highlander. The contact stated that while his friend was driving at 45 MPH, he failed to yield when exiting the interstate at an exit ramp. As a result, the driver t-boned the passenger side of another vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A police report was filed and injuries were reported. The contact transported himself to his physical therapist and was treated for a nondescript injury to his left shoulder. …”
NHTSA complaint #11617332, filed 2024-09, 26,000 milesRelated recalls
- 25V040000Jan 29, 2025Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander…Covers: Toyota Highlander 2023, Lexus NX 2023–2024, Toyota Corolla 2023 +5 more
- 23V480000Jul 12, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid…Covers: Toyota Highlander 2023, Lexus NX350 2023–2024, NX250 2023–2024 +8 more
Related service bulletins
- 10244113Aug 17, 2023TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most…
- 10227925Nov 22, 2022TSB: 2023 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 12 | 6% |
| 2022 | 32 | 12% |
| 2021 | 42 | 8% |
| 2020 | 32 | 10% |
| 2019 | 14 | 3% |
| 2018 | 19 | 7% |
| 2017 | 9 | 3% |
| 2016 | 10 | 9% |
| 2015 | 8 | 4% |
| 2014 | 2 | 1% |
| 2013 | 17 | 8% |
| 2012 | 10 | 5% |
| 2011 | 8 | 4% |
| 2010 | 14 | 6% |
| 2009 | 8 | 6% |
| 2008 | 58 | 14% |
| 2007 | 2 | 2% |
| 2006 | 12 | 4% |
| 2005 | 9 | 4% |
| 2004 | 9 | 3% |
| 2003 | 9 | 3% |
| 2002 | 13 | 4% |
| 2001 | 10 | 7% |
Other parts of the 2023 Toyota Highlander
40 complaintsBody and structure
32 complaintsEngine
28 complaintsSeats
21 complaintsBrakes
20 complaintsTransmission and drivetrain
20 complaintsFuel system
17 complaintsElectrical system
12 complaintsVehicle speed control
9 complaintsLane departure
6 complaintsForward collision avoidance
5 complaintsTires
5 complaints
← All problems reported for the 2023 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology