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BrakesPart report

2023 Toyota Highlander Brakes Problems

Complaints
20about this part
Share
11%of 189 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 20 complaints about the brakes of the 2023 Toyota Highlander, 11% of the 189 complaints for this model year. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Since I got this car, when going down hill the breaks don't work properly. It is a sudden surge and the car takes a few extra seconds to break. It happens often and I always need to keep a good distance from the car in front of me to avoid a collision. I brought up during service to my Toyota dealership but they don't have a solution. Nothing shows up in the panel, the car just launches forward.”

NHTSA complaint #11702603, filed 2025-12

“Picked up my Toyota Highlander in April 2023 I have had to return it to the dealer on two occasions for check engine light and secondary Break failure I'm at the fourth check engine light and secondary brake failure report now it has been inspected by the dealer and tried to remedy it too times already currently getting ready to return to the dealer with the third check engine light secondary brake failure message”

NHTSA complaint #11546245, filed 2023-09

“The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.”

NHTSA complaint #11507296, filed 2023-02

“weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I called 911 emergency services for assistance. I attempted to exit the vehicle, but the driver’s door was blocked due to the position of the tree. I remained inside the vehicle until a passerby stopped and helped me get out. …”

NHTSA complaint #11669632, filed 2025-06

“When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before the brake catches and it stops. The transition is jarring and does not seem safe at all. I've been told by mechanics at the Toyota shop that it is normal for a hybrid vehicle, but if that is the case they need to not sell hybrid vehicles or find a way to avoid this problem. I've read tons of posts on online forums confirming that many other people have this with their Toyota hybrid vehicles, including the Highlander.”

NHTSA complaint #11705422, filed 2025-12

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2025220%
2024819%
20232011%
20224015%
20216813%
20204113%
2019204%
20185821%
20172911%
20161917%
2015158%
201432%
2013178%
2012148%
2011179%
20103014%
20092619%
20088120%
20073629%
200610237%
20052411%
2004248%
20033313%
2002124%
20011914%

Other parts of the 2023 Toyota Highlander

Other or unknown
40 complaints
Body and structure
32 complaints
Engine
28 complaints
Seats
21 complaints
Transmission and drivetrain
20 complaints
Fuel system
17 complaints
Air bags
12 complaints
Electrical system
12 complaints
Vehicle speed control
9 complaints
Lane departure
6 complaints
Forward collision avoidance
5 complaints
Tires
5 complaints

← All problems reported for the 2023 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology