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Air bagsPart report

2017 Toyota Highlander Air bags Problems

Complaints
9about this part
Share
3%of 271 total for the year
Median mileage
15,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the air bags of the 2017 Toyota Highlander, 3% of the 271 complaints for this model year. Where a mileage was given, the median is 15,000 miles. 6 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I turned my car to park in the church parking lot. I believe my foot was on the brake, it happened so fast, I am not sure. . All of a sudden the car began to accelerate on it's own! It scared the daylights out of me! Suddenly the car jumped through a wooden fence and off a five foot drop off to the street below. I was lucky there was a pile of gravel to stop me. I put it into park.the airbags did not go off. I was not hurt. But I am very stressed by the incident. It will be a month before it is fixed.”

NHTSA complaint #11281468, filed 2019-11, 25,000 miles

“I had an accident on 1/14/24 and the airbags did not deploy. When we bought the vehicle from I-5 Toyota it had been in a previous accident and was repaired. I have a picture from the dash stating “ SRS air bag system malfunction” on the day of incident. The vehicle is being picked up by insurance 1/18/24 to be inspected. There were no warnings prior to the accident.”

NHTSA complaint #11566503, filed 2024-01

“I have an issue when my airbag light keep on going in and out. I did get a letter from Toyota that some airbags is recalled but when I took my car to the dealership they said that my car is not included on the recall and they wont troubleshoot it without having to pay. Need this look at that can cause fatal to there customers.”

NHTSA complaint #11568940, filed 2024-01

“On April 5, 2026, my 2017 Toyota Highlander was involved in a side‑impact (T‑bone) collision on the front & rear passenger side. I was seated in the front passenger seat. The impact was hard enough that my insurance company declared the vehicle a total loss. During the crash, I struck my head, but no airbags deployed (front, side, or curtain). The vehicle is being released to Liberty Mutual Insurance. There were no warning lamps, messages or other symptoms of the problem prior to the failure. …”

NHTSA complaint #11731086, filed 2026-04

“The contact owns a 2017 Toyota Highlander. The contact called on behalf of the driver and stated that another vehicle crashed into the front driver side of the driver's vehicle. The air bags failed to deploy. The driver sustained head injuries that required medical attention. The front passenger sustained leg injuries and the rear passenger also sustained head and neck injuries that required medical attention. The driver of the other vehicle also sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a police tow lot. …”

NHTSA complaint #11113884, filed 2018-07, 10,000 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2023126%
20223212%
2021428%
20203210%
2019143%
2018197%
201793%
2016109%
201584%
201421%
2013178%
2012105%
201184%
2010146%
200986%
20085814%
200722%
2006124%
200594%
200493%
200393%
2002134%
2001107%

Other parts of the 2017 Toyota Highlander

Transmission and drivetrain
77 complaints
Other or unknown
55 complaints
Engine
47 complaints
Electrical system
46 complaints
Fuel system
37 complaints
Brakes
29 complaints
Visibility (wipers, defrost, mirrors)
15 complaints
Vehicle speed control
13 complaints
Body and structure
8 complaints
Wheels
6 complaints
Exterior lighting
4 complaints
Forward collision avoidance
4 complaints

← All problems reported for the 2017 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology