2021 Toyota Highlander Air bags Problems
- Complaints
- 42about this part
- Share
- 8%of 535 total for the year
- Median mileage
- 41,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 42 complaints about the air bags of the 2021 Toyota Highlander, 8% of the 535 complaints for this model year. Where a mileage was given, the median is 41,000 miles. 5 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The recall on the passenger airbags for Toyota cars has not been resolved for a few years now. We owned a 2013 Rav4 for a few years and that airbag was never fixed. Now we own a 2021 Toyota Highlander with the same problem. What's Toyota going to do about it? My husband drives the car so I'm the passenger and I don't feel like dying. ? ???”
NHTSA complaint #11635028, filed 2025-01“If the important safety recall on 2021 highlander is that important, why is it taking years to fix , I feel toyota is dragging their feet and no one from the Nhtsa is doing anything about it, I think social media will be informed about your inaction of letting them slide for so long !”
NHTSA complaint #11625567, filed 2024-11“I am reporting that the fix for NHTSA recall #23V-865, Toyota recall #23TA15 has not been done in a timely manner & I am concerned for the safety of my passengers. The recall info came out December 2023 & Toyota was supposed to have a fix 3rd quarter 2024. We are now in 2nd quarter 2025 & there is still no fix. This is unacceptable. Again, I am concerned for the safety of my passengers, one of which is my elderly mother-in-law who has difficulty getting in & out of the back seat.”
NHTSA complaint #11652968, filed 2025-04“I came to a stop sign in my neighborhood on Windy Drive and I heard what sounded like a gunshot. I immediately put my vehicle into park and got out and noticed that the sunroof glass was shattered. The best description I can give is the glass looked like a volcano where the broken pieces were facing upward. I then proceeded to my local Toyota dealership located in Alexandria, Louisiana. They told me my car was out of warranty and provided me with a quote of $1,450.00. …”
NHTSA complaint #11525562, filed 2023-06“Toyota continues to knowingly not remedy an airbag sensor issue. My vehicle has the light on indicating it is suffering from the same recall. I bought this car from them in 2024 and they sold it to me with the knowledge that there was a safety issue. I’ve tried to find a solution as this is a major safety issue. Toyota took my money in full for the car, yet can only offer me a loaner for 25 days. They said in CA, it most likely won’t get fixed until the end of 2026. I don’t have money. I have one car and I need a vehicle to transport to work and kids to school. …”
NHTSA complaint #11647075, filed 2025-03Related recalls
- 23V865000Dec 20, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4…Covers: Toyota Highlander 2020–2021, Camry 2020–2022, Lexus ES Hybrid 2020–2022 +11 more
Related service bulletins
- 10244133Aug 29, 2023TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain…
- 10244113Aug 17, 2023TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most…
- 10227898Nov 23, 2022TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this…
- 10210366Mar 3, 2022SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication…
- 10209015Feb 24, 2022DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety…
- 10190460Mar 17, 2021Toyota Safety Recall and Service Campaign - Technician Certification Requirements
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 12 | 6% |
| 2022 | 32 | 12% |
| 2021 | 42 | 8% |
| 2020 | 32 | 10% |
| 2019 | 14 | 3% |
| 2018 | 19 | 7% |
| 2017 | 9 | 3% |
| 2016 | 10 | 9% |
| 2015 | 8 | 4% |
| 2014 | 2 | 1% |
| 2013 | 17 | 8% |
| 2012 | 10 | 5% |
| 2011 | 8 | 4% |
| 2010 | 14 | 6% |
| 2009 | 8 | 6% |
| 2008 | 58 | 14% |
| 2007 | 2 | 2% |
| 2006 | 12 | 4% |
| 2005 | 9 | 4% |
| 2004 | 9 | 3% |
| 2003 | 9 | 3% |
| 2002 | 13 | 4% |
| 2001 | 10 | 7% |
Other parts of the 2021 Toyota Highlander
229 complaintsOther or unknown
70 complaintsBrakes
68 complaintsBody and structure
52 complaintsEngine
47 complaintsFuel system
31 complaintsElectrical system
28 complaintsVisibility (wipers, defrost, mirrors)
17 complaintsForward collision avoidance
12 complaintsSteering
9 complaintsVehicle speed control
9 complaintsExterior lighting
8 complaints
← All problems reported for the 2021 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology