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Visibility (wipers, defrost, mirrors)Part report

2021 Toyota Highlander Visibility (wipers, defrost, mirrors) Problems

Complaints
17about this part
Share
3%of 533 total for the year
Median mileage
28,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 17 complaints about the visibility of the 2021 Toyota Highlander, 3% of the 533 complaints for this model year. Where a mileage was given, the median is 28,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I just bought this 2021 Highlander XSE & the drivers side mirror vibrates above 30mph. I feel this makes it very hard to see properly especially on the interstate traveling 70mph & trying to get a clear view of the roadway & cars around me. I took the car to my local Toyota dealer & was told this is a common problem among the new design with the Highlander’s. I do not feel safe not being able to see properly.”

NHTSA complaint #11614133, filed 2024-09

“This is a supplemental complaint to add more detail to a prior submission. I am the original owner of a 2021 Toyota Highlander with 10,000 miles at the time of the issue worsening to the point that I finally broke down and was forced to pay the Toyota dealership's hefty diagnostic fee. The air conditioning system has failed due to a refrigerant leak in the rear A/C lines, specifically near the exhaust area under the vehicle. …”

NHTSA complaint #11664890, filed 2025-06

“Visibility for interior windows defroster/defogger is not functioning. Inside windows are fogging up and icing no matter what heating setting is used. This poses significant risk of visibility in all windows. I have had to try to defrost the inside of my windows just to see out of my side windows and see in my rearview mirror. I have not gone to the dealership, but do intent to. No warning messages present.”

NHTSA complaint #11498163, filed 2022-12

“While driving my 2021 highlander on the road my Driver side mirror shakes alot. It makes my visibility shaky when im trying to switch lanes. I took the car to toyota and newer models are having same issue the toyota dealer told me”

NHTSA complaint #11514374, filed 2023-03

“We purchased 2021 highlander in March 2021. Since the day we experienced some vibration in the driver side mirror and we first notice bad vibrations when we drove above 40 to 50 mph. We never bought this up with Toyota or the dealer untill May 5th 2023. When we created a case with Toyota, they directed us to the dealer. Once we scheduled the service they confirmed the vibration and replaced Part Number: 879400E351. After the replacement we noticed that the vibrations are getting bad even during lower speeds now. The mirror is vibrating during idle and any speed higher than 30/ 40mph. …”

NHTSA complaint #11523053, filed 2023-05

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2025110%
202412%
202353%
2022176%
2021173%
202052%
201961%
201862%
2017156%
201698%
2015137%
2014107%
201384%
20121910%
20113519%
20104219%
200975%
2008164%
20071512%
2006249%
20052813%
20042910%
20033413%
200213946%
20012619%

Other parts of the 2021 Toyota Highlander

Transmission and drivetrain
228 complaints
Other or unknown
70 complaints
Brakes
68 complaints
Body and structure
52 complaints
Engine
47 complaints
Air bags
42 complaints
Fuel system
31 complaints
Electrical system
28 complaints
Forward collision avoidance
12 complaints
Steering
9 complaints
Vehicle speed control
9 complaints
Exterior lighting
8 complaints

← All problems reported for the 2021 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology