2020 Toyota Highlander Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 5about this part
- Share
- 2%of 321 total for the year
- Median mileage
- 22,800miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the visibility of the 2020 Toyota Highlander, 2% of the 321 complaints for this model year. Where a mileage was given, the median is 22,800 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“A rock hit my windshield and it got a crack in it several feet long. A few days later a rock hit the other side of my windshield and it cracked there about six inches.”
NHTSA complaint #11532450, filed 2023-07“The contact owns a 2020 Toyota Highlander. The contact stated that while his wife was driving 55 mph the sunroof exploded without warning or impact. There were no reported injuries. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 15,600.”
NHTSA complaint #11422101, filed 2021-06, 15,600 miles“The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 55 MPH, there was a sudden explosion and the passenger’s side mirror casing dislodged from the vehicle causing damage to the passenger’s side window trim and the hood of the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 30,000.”
NHTSA complaint #11440668, filed 2021-11, 30,000 miles“1. Climate control system failure to defrost windows during cold weather/winter conditions caused all windows to fog resulting 0 visibility while driving. 2. Occupants including myself, spouse, adult child and toddler grandchild , surrounding vehicles and their occupants were for 5 to 10 minutes exposed to potential multi-car crash, injuries and loss of life. 3. Online research revealed this climate control failure has been experienced by other Toyota owners and the issue has been resolved however not been reported to NHTSA. …”
NHTSA complaint #11546622, filed 2023-09Related service bulletins
- 10244116Aug 21, 2023TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from…
- 10244115Aug 21, 2023TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in…
- 10238131May 11, 2023TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from…
- 10214331Mar 22, 2022TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year…
- 10202452Sep 3, 2021TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily…
- 10174896Apr 9, 2020TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in…
- 10159725Apr 17, 2019TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 10% |
| 2024 | 1 | 2% |
| 2023 | 5 | 3% |
| 2022 | 17 | 6% |
| 2021 | 17 | 3% |
| 2020 | 5 | 2% |
| 2019 | 6 | 1% |
| 2018 | 6 | 2% |
| 2017 | 15 | 6% |
| 2016 | 9 | 8% |
| 2015 | 13 | 7% |
| 2014 | 10 | 7% |
| 2013 | 8 | 4% |
| 2012 | 19 | 10% |
| 2011 | 35 | 19% |
| 2010 | 42 | 19% |
| 2009 | 7 | 5% |
| 2008 | 16 | 4% |
| 2007 | 15 | 12% |
| 2006 | 24 | 9% |
| 2005 | 28 | 13% |
| 2004 | 29 | 10% |
| 2003 | 34 | 13% |
| 2002 | 139 | 46% |
| 2001 | 26 | 19% |
Other parts of the 2020 Toyota Highlander
126 complaintsOther or unknown
45 complaintsBrakes
41 complaintsAir bags
32 complaintsBody and structure
30 complaintsFuel system
20 complaintsElectrical system
18 complaintsEngine
17 complaintsVehicle speed control
10 complaintsForward collision avoidance
7 complaintsSeat belts
6 complaintsSteering
6 complaints
← All problems reported for the 2020 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology