2020 Toyota Highlander Seat belts Problems

“Occupancy sensor for driver seat, 2nd row bench, and 3rd row bench malfunction. Vehicle display shows seats are occupied and seat belts not engaged when seats are not occupied. Error message displays until vehicle is in motion.”

“The contact's wife owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the audible seat belt chime sounded after the front passenger's side seat occupant had buckled the seat belt. The seat belt warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. …”

“The contact owns a 2020 Toyota Highlander. the contact stated that while driving, the back driver side , the minor child occupant expressed an issue with the seatbelt which began to tighten, The vehicle was stopped to assist the minor child occupant, the seatbelt became tighter and the contact had to go into a store to get scissors to free the minor occupant from the seatbelt. The minor occupant sustained light abrasions from the seatbelt rubbing but no medical treatment was sought. The vehicle was taken to the dealer; however, the vehicle was not diagnosed of repaired. …”

“Vehicle is equipped with seat belt sensors and alerts for all seats, yet fails to accurately report which seats are buckled or not when occupied. This alert is supposed to occur when turning on the vehicle and before shifting out of park. Many times, with just the driver sitting and no passengers in the car, it reports that there are people seated with an unbuckled seat belt. Other times when there are people seated and unbuckled the system does not recognize it and no alert appears. This is a safety feature that is advertised for sales but does not work. …”