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Vehicle speed controlPart report

2020 Toyota Highlander Vehicle speed control Problems

Complaints
10about this part
Share
3%of 322 total for the year
Median mileage
8,498miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the vehicle speed control of the 2020 Toyota Highlander, 3% of the 322 complaints for this model year. Where a mileage was given, the median is 8,498 miles. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We recently purchased our Highlander and it has a little over 4,000 miles. Today while driving down the road at about 45 MPH, the car just lost power and the check engine light came on. 1. Check engine - reduced engine power 2. Secondary collision brake system malfunction we had to park and wait for the Toyota dealership to come and tow it to the service center. At this point I don't know what was wrong or why it just cut out while driving. I am very concerned and can only hope Toyota can address this or replace the car.”

NHTSA complaint #11384736, filed 2020-12, 4,000 miles

“Driving 50 miles/ hour vehcle started loosing power and started to shake. Engine light came on and two different messages in dashboard pop out. One about hybrid malfunction and the other output power reduced.”

NHTSA complaint #11386179, filed 2021-01, 1,960 miles

“my wife was pulling into a driveway slowly approximately 5 mph when she went to stop the Toyota Highlander sped up to full speed and smash the tree while my wife was depressing the brake. All airbags were deployed and it looks like they are going to total the Toyota Highlander that has all the maintenance records Very lucky to not have somebody seriously injured.”

NHTSA complaint #11628820, filed 2024-12

“I was pulling into a parking space in a parking garage. As i was pulling in, the car unintentionally had a rapid acceleration event and crashed into a cement pillar causing the car to be a total loss”

NHTSA complaint #11594195, filed 2024-06

“When coming to a stop the vehicle will often lurch forward. The lurch is powerful and could easily cause a collision. This problem occurs both when stopping in traffic and pulling into parking spaces. We were told by the dealer that the problem is caused by hybrid cars but we've had hybrid cars before that did not exhibit this behavior. It sounds like the dealership is aware of the problem but Toyota is not addressing it. This issue certainly poses a safety issue, especially for vehicles in front of the affected vehicle when attempting to stop.”

NHTSA complaint #11626803, filed 2024-11

Related service bulletins

Vehicle speed control: other model years

YearComplaintsShare of year
2025330%
202412%
202395%
202283%
202192%
2020103%
2019133%
201893%
2017135%
201644%
2015116%
201454%
20133115%
2012148%
2011127%
20102210%
20091410%
20084511%
20071613%
20064315%
20053917%
20044014%
20032811%
20023110%
20011511%

Other parts of the 2020 Toyota Highlander

Transmission and drivetrain
126 complaints
Other or unknown
46 complaints
Brakes
41 complaints
Air bags
32 complaints
Body and structure
30 complaints
Fuel system
20 complaints
Electrical system
18 complaints
Engine
17 complaints
Forward collision avoidance
7 complaints
Seat belts
6 complaints
Steering
6 complaints
Lane departure
5 complaints

← All problems reported for the 2020 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology