2020 Toyota Highlander Forward collision avoidance Problems
- Complaints
- 7about this part
- Share
- 2%of 321 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the forward collision avoidance of the 2020 Toyota Highlander, 2% of the 321 complaints for this model year. 4 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“my wife was pulling into a driveway slowly approximately 5 mph when she went to stop the Toyota Highlander sped up to full speed and smash the tree while my wife was depressing the brake. All airbags were deployed and it looks like they are going to total the Toyota Highlander that has all the maintenance records Very lucky to not have somebody seriously injured.”
NHTSA complaint #11628820, filed 2024-12“On numerous occasions when applying the brakes on my vehicle there is a very noticeable surge when the vehicle slows to a near stop. It feels like there is a momentary loss of braking before the brakes re-engage. I have had the vehicle since new and it seems like the problem has become more noticeable over time. I have lost some confidence in the safety performance of the vehicle due to this dangerous issue.”
NHTSA complaint #11584472, filed 2024-04“There is an open recall which has not been addressed in a timely manner. The below has been open since OCT 26, 2023. I have been advised that I would be notified when a remedy was available but it's been ten months with no solution. My front bumper detached while I was on the interstate causing damage to the front end of my vehicle. The subject vehicles are equipped with a resin front lower bumper cover assembly, connected with mounting tabs. …”
NHTSA complaint #11610814, filed 2024-08“I was pulling into a parking space in a parking garage. As i was pulling in, the car unintentionally had a rapid acceleration event and crashed into a cement pillar causing the car to be a total loss”
NHTSA complaint #11594195, filed 2024-06“The Pre-Collision System with Pedestrian Detection is a good thing, but there's a problem. It stops the car too abruptly on the highway, leading to rear-end collisions. When you release the brake pedal, the car remains stationary. To get it moving, you need to press the accelerator pedal. There have been four instances of the Pre-Collision System with Pedestrian Detection being activated in the last 12 months. Two of them ended in rear-end collisions. In the other two cases, there were no cars behind.”
NHTSA complaint #11734587, filed 2026-04Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 20% |
| 2024 | 1 | 2% |
| 2023 | 5 | 3% |
| 2022 | 22 | 8% |
| 2021 | 12 | 2% |
| 2020 | 7 | 2% |
| 2019 | 11 | 2% |
| 2018 | 9 | 3% |
| 2017 | 4 | 1% |
| 2016 | 3 | 3% |
| 2012 | 2 | 1% |
| 2011 | 1 | 1% |
| 2010 | 2 | 1% |
| 2009 | 1 | 1% |
| 2007 | 1 | 1% |
| 2006 | 2 | 1% |
| 2003 | 1 | 0% |
Other parts of the 2020 Toyota Highlander
126 complaintsOther or unknown
45 complaintsBrakes
41 complaintsAir bags
32 complaintsBody and structure
30 complaintsFuel system
20 complaintsElectrical system
18 complaintsEngine
17 complaintsVehicle speed control
10 complaintsSeat belts
6 complaintsSteering
6 complaintsLane departure
5 complaints
← All problems reported for the 2020 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology