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Visibility (wipers, defrost, mirrors)Part report

2011 Toyota Highlander Visibility (wipers, defrost, mirrors) Problems

Complaints
35about this part
Share
19%of 181 total for the year
Median mileage
50,050miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 35 complaints about the visibility of the 2011 Toyota Highlander, 19% of the 181 complaints for this model year. Where a mileage was given, the median is 50,050 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“As I attempted to lower the visor on the drivers side, the mechanism broke and it would neither stay or or down - blocking visibility. I know a couple of my friends who own highlanders have had the same problem and the dealership I went to said that Toyota was going to do some type of extended warranty to cover the cost. How do I apply for that?”

NHTSA complaint #10733100, filed 2015-07, 69,125 miles

“The sun visor on the driver side failed and flipped down, it has since remained in the down position and no longer locks in place. I am taller than my wife so it is a problem for me when I drive her car. I just checked the forums and this is such a common problem that you can't even order replacement sun visors since they sellout very quickly.”

NHTSA complaint #10713589, filed 2015-04, 63,454 miles

“The driver's side visor no longer stays up...it falls down halfway which is blocking my vision. This is a very dangerous safety concern. I called the dealer and was told it would have to be replaced for a cost of $318.00. This is outrageous and Toyota should be ashamed for not posting a recall on something so dangerous when there are so many complaints.”

NHTSA complaint #10554311, filed 2013-12, 43,000 miles

“For no reason at all my sunvisor on the driver's side will not stay up. It is very distracting trying to drive with it half way down and obstructs my vision. I have not yet put it in the shop yet so don't know how much it will cost to fix it, but it has to be fixed. It is driving me crazy!”

NHTSA complaint #10691756, filed 2015-03, 40,000 miles

“The driver's side visor is stuck in the down position. This is creating difficulty seeing and I have hit my head on the visor a few times. I took the vehicle to Toyota expecting it to be covered under my extended warranty only to be told that the cost was roughly $230 for the part and an additional $30 to install. Clearly with this creating a visibility hazard and the sheer number of complaints this should be a factory recall. ...updated08/20/15 updated 11/27/15”

NHTSA complaint #10725477, filed 2015-06, 55,603 miles

Related recalls

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2025110%
202412%
202353%
2022176%
2021173%
202052%
201961%
201862%
2017156%
201698%
2015137%
2014107%
201384%
20121910%
20113519%
20104219%
200975%
2008164%
20071512%
2006249%
20052813%
20042910%
20033413%
200213946%
20012619%

Other parts of the 2011 Toyota Highlander

Steering
34 complaints
Body and structure
27 complaints
Electrical system
23 complaints
Brakes
17 complaints
Engine
17 complaints
Transmission and drivetrain
16 complaints
Other or unknown
14 complaints
Vehicle speed control
12 complaints
Air bags
8 complaints
Engine cooling
5 complaints
Exterior lighting
5 complaints
Seat belts
4 complaints

← All problems reported for the 2011 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology