2019 Toyota Highlander Visibility (wipers, defrost, mirrors) Problems

“While washing the vehicle the cold water from the hose caused the windshield to crack from the base of the windshield to the roof. Vehicle had been parked in the sun prior to this. Vehicle had just spend to the dealer for service sign and no mention was made of a prior crack or chip in the windshield.”

“The contact owns a 2019 Toyota Highlander. The contact stated that while driving at approximately 50 MPH and while the sunroof was closed, the sunroof glass exploded. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.”

“The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 MPH, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.”

“November 7, 2023: While driving across the California desert at 70 miles an hour, temperature was 71°, and freeway traffic was light, without any other outside influences, the sun roof spontaneously exploded, blowing outward, as though someone had put an explosive between the glass and interior of the vehicle. it sounded like a shotgun blast. I pulled over and examined the vehicle; the remaining glass in the sunroof was blown out, arched above the roof of the vehicle, with a spray of shattered glass inside and on the roof of the car. …”

“The windshield has developed a rapidly lengthening crack from the bottom to the top at the center of the glass. There is no evidence of an impact anywhere along this crack.”