2011 Toyota Highlander Steering Problems
- Complaints
- 34about this part
- Share
- 19%of 181 total for the year
- Median mileage
- 85,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 34 complaints about the steering of the 2011 Toyota Highlander, 19% of the 181 complaints for this model year. Where a mileage was given, the median is 85,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving on a highway with gentle turns at 35mph, power steering failed. I was able to drive straight until there were no cars directly behind me and I could brake to a safe speed to attempt turning. I was eventually able to manually steer the car to turn into a driveway using a three point turn.”
NHTSA complaint #11129485, filed 2018-09, 108,000 miles“I came to a complete stop at a red light in my neighborhood, preparing to make a right turn. When I then began the right turn I lost power steering and could not straighten out the wheel, resulting in me running up onto the curb. I immediately let off of the gas pedal- luckily no one was behind me. I then gave the car gas again while turning the wheel back to the left, and suddenly the power steering was working again.”
NHTSA complaint #11182042, filed 2019-02, 65,000 miles“For several months, there's a thump when turning the steering wheel in either direction, no matter what road/street. We have less than 43,000 miles on it & do not drive on ruff terrain. We purchased the 2011 Toyota Highlander new, take it to the dealer every 6 mos for maint. & now told it needs a steering shaft replacement & 4 wheel alignment. ($657.33 total!) this is inconceivable to pass on to customers. And a road hazard to all on the roads.”
NHTSA complaint #11319251, filed 2020-03, 37,000 miles“There is a problem with my power steering wheel, it's stiff and I unable to control it when on the road. When driving on the freeway with high speed, the steering wheel sway left or right and I unable to control it back to straight. Also, when making a turn the steering wheel not reflexes, fast enough for me to make a turn. For instance, whenever I make a right turn and then try to straighten the vehicle back to straight, the steering wheel does not reflex back enough that it leads me to hit the curb damaging front wheel rim. …”
NHTSA complaint #11258713, filed 2019-09, 5 miles“I only have 7k miles in my car I own the car for only 1 year. I notice that the steering wheel is not balance at all. At least 5-10 degree to the right. I have my car service every 6 months with Toyota it should be balanced and done the tire rotation??? Also the transmission occasionally stall about 1-2 second when I accelerate to 30-40 MPH. I am afraid that the transmission will have problem within this 2-3 years. Like honda transmission failure on odyssey.”
NHTSA complaint #10460640, filed 2012-06, 5,000 milesRelated service bulletins
- 10182983Oct 12, 2020TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first…
- 10168537Oct 21, 2019TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first…
- 10142508Apr 26, 2017TSB: REVISION NOTICE: April 26, 2017 Rev1: G361 ? The Parts Information section has been updated. Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 10% |
| 2023 | 2 | 1% |
| 2022 | 1 | 0% |
| 2021 | 9 | 2% |
| 2020 | 6 | 2% |
| 2019 | 8 | 2% |
| 2018 | 10 | 4% |
| 2017 | 4 | 1% |
| 2016 | 6 | 5% |
| 2015 | 25 | 13% |
| 2014 | 4 | 3% |
| 2013 | 46 | 22% |
| 2012 | 46 | 25% |
| 2011 | 34 | 19% |
| 2010 | 21 | 10% |
| 2009 | 11 | 8% |
| 2008 | 40 | 10% |
| 2007 | 6 | 5% |
| 2006 | 16 | 6% |
| 2005 | 26 | 12% |
| 2004 | 35 | 12% |
| 2003 | 6 | 2% |
| 2002 | 1 | 0% |
| 2001 | 1 | 1% |
Other parts of the 2011 Toyota Highlander
35 complaintsBody and structure
27 complaintsElectrical system
23 complaintsBrakes
17 complaintsEngine
17 complaintsTransmission and drivetrain
16 complaintsOther or unknown
14 complaintsVehicle speed control
12 complaintsAir bags
8 complaintsEngine cooling
5 complaintsExterior lighting
5 complaintsSeat belts
4 complaints
← All problems reported for the 2011 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology