2016 Toyota Highlander Steering Problems
- Complaints
- 6about this part
- Share
- 5%of 111 total for the year
- Median mileage
- 32,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the steering of the 2016 Toyota Highlander, 5% of the 111 complaints for this model year. Where a mileage was given, the median is 32,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Monday 2, 2020 and on the friday before and 2 other times ,the steering wheel icon would show on dash. And on at least twice while driveing steering would lock up so bad ,it required your whole body weight to turn a small amount . Thought I was going to be killed! Pulled over and shut off engine and restarted engine and that puts seering back to normal for a little while. Took to dealership 11/02/2020 they said not under warranty, { 56125 miles} by the way! Told me 1400.00 plus tax! They said they never seen this bad told I shouldn't drive it home, had to find a ride home. …”
NHTSA complaint #11372797, filed 2020-11, 56,125 miles“I was just proceeding from a stop at a 4 way intersection go very slowly when I received a warning on my dashboard saying eps failure, steering wheel harder to turn . I was then physically unable to turn the steering wheel, almost as if the power steering was disabled. This was at an extremely busy intersection and I almost hit a telephone pole. Even when trying to back up and turn, my vehicle was unable to steer other than going straight forward and back. After turning the vehicle off and restarting it, the error went away and my steering resumed as normal, but I smelled a burning smell. …”
NHTSA complaint #11144817, filed 2018-11, 41,000 miles“2016 Toyota Highlander 30,000 miles eps failure step on the break in the morning eps failure with the flashing light shut it off step on the break again start it and sometimes it's back to normal read about the 2015 having this problem truly thing this truck was built towards 2015 more than into 2016 think it should be looked into I know they had problems in 2015 with it for a 2016 with 30,000 miles you should have no problems. Truly would like to respond in some sort investigation to see if it was built towards the tail end of 2015. …”
NHTSA complaint #11366270, filed 2020-10, 23,000 miles“Brand new car in the shop twice during first week. Following refueling (not topped off - stopped at first click) the car starts stalling at red lights or at low speeds. Has done this a dozen times. On the highway car stutters, check engine light comes on and traction control becomes disabled. The dealership says this is due to overfilling the gas tank and changed the carbon cartridge for the evac this is definitely not the case. A second refill after the repair confirmed that the problem exists even when filling up very carefully. …”
NHTSA complaint #10859987, filed 2016-04, 100 miles“I was on Hwy 27 headed south bound at Bellecita Rd in Davenpoerrt, Fl. This is a busy four way intersection. I moved into the left hand turn lane. When the left turn green light came on I began my U-Turn to head north bound. The steering wheel would not respond to my input and the vehicle kept going straight into oncoming traffic. It took a great deal of bodily force to get the vehicle to respond. When it did respond there was loud popping noise. I had noticed in the past, that when Iwas turning or changing lanes on the hwy, the steering had a small glitch before it centered. …”
NHTSA complaint #11715980, filed 2026-02Related service bulletins
- 10182983Oct 12, 2020TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first…
- 10168537Oct 21, 2019TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 10% |
| 2023 | 2 | 1% |
| 2022 | 1 | 0% |
| 2021 | 9 | 2% |
| 2020 | 6 | 2% |
| 2019 | 8 | 2% |
| 2018 | 10 | 4% |
| 2017 | 4 | 1% |
| 2016 | 6 | 5% |
| 2015 | 25 | 13% |
| 2014 | 4 | 3% |
| 2013 | 46 | 22% |
| 2012 | 46 | 25% |
| 2011 | 34 | 19% |
| 2010 | 21 | 10% |
| 2009 | 11 | 8% |
| 2008 | 40 | 10% |
| 2007 | 6 | 5% |
| 2006 | 16 | 6% |
| 2005 | 26 | 12% |
| 2004 | 35 | 12% |
| 2003 | 6 | 2% |
| 2002 | 1 | 0% |
| 2001 | 1 | 1% |
Other parts of the 2016 Toyota Highlander
21 complaintsBrakes
19 complaintsElectrical system
14 complaintsAir bags
10 complaintsEngine
9 complaintsExterior lighting
9 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsTires
7 complaintsElectronic stability control
4 complaintsFuel system
4 complaintsSeats
4 complaintsBody and structure
4 complaints
← All problems reported for the 2016 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology