2010 Toyota Highlander Technical Service Bulletins

331 technical service bulletins (TSBs) are on record for the 2010 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096862May 19, 2016Equipment. Tsb: on some vehicles, when rapgard™ is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard™. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140582May 11, 2016Equipment, Electrical system. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
• 10134401Apr 13, 2016Transmission and drivetrain. TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.
• 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10116442Feb 26, 2016Equipment. Southeast Toyota Accessory Advent Navigation system displays splash screen only or randomly shuts off, Discusses audio system hard reset procedure and updated software card.
• 10134140Jan 11, 2016Electrical system. Tech Tip: Some customers may experience difficulty programming HomeLink.
• 10096097Jan 11, 2016Equipment. Tech tip: some customers may experience difficulty programming homelink.
• 10152247Dec 2, 2015Equipment. TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10134223Sep 15, 2015Electrical system, Engine. TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
• 10096556Sep 15, 2015Engine, Electrical system. Tt: the vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the engine ecm has been interrupted.
• 10134220Sep 14, 2015Equipment, Electrical system. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook…
• 10096550Sep 14, 2015Equipment. Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the following issues: when receiving two incoming calls simultaneously, both calls are ended automatically. Itunes radio app does not play via bluetooth audio. Podcast and audiobook…
• 10134454Aug 24, 2015Transmission and drivetrain. TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
• 10132529Aug 24, 2015Engine, Electrical system. TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
• 10111416Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111126Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111317Jun 22, 2015Equipment. DL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111311Jun 22, 2015Equipment. RL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111290Jun 22, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111167Jun 22, 2015Equipment. DL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111161Jun 22, 2015Equipment. RL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111140Jun 22, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111289Jun 12, 2015Equipment, Body and structure. TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
• 10111288Jun 12, 2015Equipment, Body and structure. TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function. In some cases…
• 10111139Jun 12, 2015Body and structure, Equipment. TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
• 10111138Jun 12, 2015Body and structure, Equipment. TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function. In some cases…
• 10111567May 21, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111184May 21, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111562May 13, 2015Equipment. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10111179May 13, 2015Equipment. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10111407Apr 30, 2015Electrical system, Equipment. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
• 10111214Apr 30, 2015Electrical system, Equipment. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
• 10111405Apr 17, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111212Apr 17, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111390Apr 10, 2015Electrical system. TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10111197Apr 10, 2015Electrical system, Equipment. TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase…
• 10111389Apr 9, 2015Equipment. TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10111196Apr 9, 2015Equipment. TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10111400Apr 7, 2015Engine cooling. TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.
• 10111207Apr 7, 2015Engine cooling. TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.
• 10134247Apr 6, 2015Equipment, Electrical system. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
• 10134169Mar 18, 2015Transmission and drivetrain, Engine. TechTip: Condition: Engine No Start and/or Poor Engine Power DTCs set immediately after performing service on the Inverter such as SSC D0M for IPM replacement or Inverter Assembly Installation.
• 10132612Mar 18, 2015Engine. TechTip: Condition: Engine No Start and/or Poor Engine Power DTCs set immediately after performing service on the Inverter such as SSC D0M for IPM replacement or Inverter Assembly Installation.
• 10111366Feb 26, 2015Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10111230Feb 26, 2015Electrical system, Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10111357Feb 10, 2015Body and structure. TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10111221Feb 10, 2015Body and structure. TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10111365Feb 2, 2015Equipment. TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111229Feb 2, 2015Equipment, Electrical system. TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

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