2014 Toyota Highlander Technical Service Bulletins

418 technical service bulletins (TSBs) are on record for the 2014 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10061357Sep 18, 2014Fuel system. Summary to be provided on a future date.
• 10109483Sep 16, 2014Equipment. TSB: Some 2014 model year LE grade Highlander vehicles equipped with the 6.1 inch Entune® display audio system may exhibit a condition in which Average Speed or Elapsed Time data is not displayed on the trip information section of the display audio screen.
• 10061287Sep 16, 2014Vehicle speed control. Summary to be provided on a future date.
• 10062409Aug 26, 2014Equipment. Summary to be provided on a future date.
• 10109587Aug 19, 2014Equipment. Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
• 10132719Jul 30, 2014Electrical system. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version 010171) / Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ? Bluetooth® sometimes disconnects with Android? phones ? Bluetooth® disconnects with iPhone® 4 when connected to USB ? Radio reboots with heavy radio load condition (e.g., dual map and POIs ON…
• 10060672Jul 30, 2014Electrical system. Summary to be provided on a future date.
• 10132742Jul 29, 2014Electrical system, Visibility (wipers, defrost, mirrors). Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132715Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132713Jul 23, 2014Equipment. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio Plus (version 0815 for 4Runner, version 0827 for Camry, Camry HV, Highlander, and Highlander HV) may exhibit one or more of the following conditions: ? Radio station preset goes back to default after key cycle when driver setting is used ? Radio screen freezes when a new message is received Some 2014 model year applicable vehicles equipped…
• 10060736Jul 23, 2014Electrical system. Summary to be provided on a future date.
• 10132741Jul 8, 2014Engine. Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10132721Jul 7, 2014Other or unknown. TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
• 10132708Jul 7, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132762Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132796Jun 11, 2014Engine cooling, Steering. Dealer Letter: Two coolant hoses attached to the heating system water pump could be incorrectly positioned allowing the steering intermediate shaft to contact the hose(s). If this occurs, the coolant hose(s) could become damaged over time, and a coolant leak could occur.
• 10132788Jun 11, 2014Engine cooling, Steering. Region Letter: Two coolant hoses attached to the heating system water pump could be incorrectly positioned allowing the steering intermediate shaft to contact the hose(s). If this occurs, the coolant hose(s) could become damaged over time, and a coolant leak could occur.
• 10132816May 22, 2014Equipment. Tech Tip: 2014 MY vehicles equipped with Entune Plus and Entune Premium Audio System* may exhibit a condition which HD traffic is not being displayed. *NOTE: Camry and Camry HV are 2014.5 MY.
• 10060803May 22, 2014Equipment. Summary to be provided on a future date.
• 10132824May 14, 2014Air bags. Region Letter: The subject vehicles are equipped with Safety Connect, which allows drivers to contact the Toyota 24/7 response center at the touch of a button. Toyota has identified that the Safety Connect System in the subject vehicles has become disabled due to an unplanned expiration of the Mobile Identification Number/Mobile Directory Number.
• 10132814May 14, 2014Air bags, Electrical system. Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10060801May 14, 2014Equipment. Summary to be provided on a future date.
• 10056054May 14, 2014Electrical system, Equipment. Toyota: see document search button for owner letter. Due to an unplanned expiration of mobile identification number/mobile directory number, in some vehicles, the safety connect system has become disabled and needs reprogramming.
• 10132812May 1, 2014Engine, Back-over prevention (rear camera). Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.
• 10131826Apr 28, 2014Engine cooling. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper…
• 10131825Apr 23, 2014Transmission and drivetrain. This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature.
• 10131806Apr 2, 2014Equipment. TSB: Some 2014 model year vehicles equipped with Entune? Premium Audio System may exhibit one or more of the following conditions: Some POIs are shown multiple times, Some POIs cannot be searched, some road names and POIs in voice guidance do not match actual names, some city names cannot be recognized by Voice Command System, navigation routes to wrong location when destination is input by address. A new Map Micro…
• 10060702Apr 2, 2014Equipment. Summary to be provided on a future date.
• 10133741Mar 26, 2014Engine cooling. Prior to installing remanufactured U660 and U760 transaxles, it is necessary to remove the lower oil cooler tube union from the original transaxle case and install it into the reman unit. A NEW O-ring and printed installation instructions are supplied in separate bag with the reman unit. An instruction tag is also affixed to the unit.
• 10060799Mar 26, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10133726Mar 5, 2014Tires. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.
• 10131933Feb 28, 2014Equipment. Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their…
• 10131911Feb 27, 2014Electrical system, Equipment. Some 2014 model year applicable vehicles equipped with Entune (version 010169) / Entune Plus (version 010171) / Entune Premium (version 010185) Audio may exhibit one or more of the following conditions. Bluetooth sometimes disconnects with Android phones. Bluetooth disconnects with iPhone 4 when connected to USB. Radio reboots with heavy radio load condition. Radio reboots after completing a navigation route by…
• 10131930Feb 11, 2014Equipment. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10131927Feb 4, 2014Engine. Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.
• 10131900Feb 3, 2014Equipment. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change…
• 10131899Feb 3, 2014Equipment. 2014 pre-delivery service check sheet
• 10072398Feb 1, 2014Equipment. Summary to be provided on a future date.
• 10131951Jan 23, 2014Tires. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur.
• 10061333Jan 21, 2014Electrical system. Summary to be provided on a future date.
• 10060673Jan 21, 2014Electrical system. Summary to be provided on a future date.
• 10131961Jan 14, 2014Air bags. Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10131960Jan 5, 2014Electrical system, Air bags. During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to verify that the Safety Connect system is in ?Shelled Mode? with a green LED illuminated prior to delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or on the network may prevent the ?Shelled Mode? status. In these potential cases, the vehicle is likely to be in ?Shipping…
• 10060795Jan 5, 2014Electrical system. Summary to be provided on a future date.
• 10131991Dec 20, 2013Equipment. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change…
• 10131990Dec 20, 2013Equipment. 2014 Pre-Delivery Service Check Sheet
• 10131993Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see T-SB-0185-13.
• 10131988Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10061645Dec 19, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10132007Dec 4, 2013Equipment. Some 14MY Toyota models equipped with a new multimedia system have 3 settings for voice recognition prompts depending on how much voice guidance the customer prefers to have.

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