2015 Toyota Highlander Technical Service Bulletins

318 technical service bulletins (TSBs) are on record for the 2015 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10182946Dec 9, 2016Body and structure. Highlander water intrusion grommet damaged during accessory installation
• 10132930Nov 29, 2016Electrical system. TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
• 10132919Nov 21, 2016Electrical system. TSB: OBSOLETE NOTICE: March 25, 2016: This bulletin is now obsolete. Please see T-SB-0023-16.
• 10132908Nov 14, 2016Body and structure. TSB: Some 2014 ? 2016 model year Highlander and Highlander HV vehicles may exhibit a condition in which the door handle material insert of the driver or passenger side door panels is creased, wrinkly, or has started peeling. This condition can occur on either the front or rear door panels and is NOT exclusive to any specific color code. This Service Bulletin ONLY applies to the door handle material insert. Follow…
• 10132901Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to…
• 10132895Nov 5, 2016Wheels. TT: Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.
• 10132884Oct 25, 2016Wheels. TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can…
• 10132872Oct 20, 2016Wheels, Equipment. TSB: Some 2014 ? 2016 Highlander/HV vehicles may exhibit a condition where the spare tire cable does NOT fully unwind. This condition can occur when the spare tire carrier is operated without the wheel attached. Follow the Repair Procedure in this bulletin to address this condition.
• 10132646Oct 5, 2016Suspension. TT: POST TSB Rear Trailing Arm Noise.
• 10132642Oct 3, 2016Electrical system. TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10150418Sep 14, 2016Electrical system. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10149217Sep 14, 2016Engine. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10111643Aug 30, 2016Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
• 10111583Aug 3, 2016Equipment, Body and structure. TSB: REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0027-15. Any previous printed versions of this bulletin should be discarded. Some 2014 - 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door is inoperative or stops…
• 10084306Aug 3, 2016Body and structure, Equipment. "tsb: revision notice august 3, 2016 rev1: warranty information section has been updated with a new op code. Supersession notice the information contained in this bulletin supersedes sb no. T-sb-0027-15. Any previous printed versions of this bulletin should be discarded.some 2014 – 2015 model year highlander and highlander hv vehicles may exhibit a condition in which the power back door is inoperative or stops…
• 10087945Jul 27, 2016Engine cooling, Equipment. Tsb: some 2014 – 2015 model year highlander vehicles may exhibit a condition when the a/c system is turned on, it may take a longer than expected amount of time until it begins to blow cool air. Under certain conditions a/c cooling is delayed 90 sec. – 120 sec. An updated a/c compressor and a/c amplifier are available to address this condition. Follow the procedure in this bulletin to address this condition.
• 10087862Jul 27, 2016Equipment. Tsb: some 2014 – 2015 model year highlander vehicles may exhibit a condition when the a/c system is turned on, it may take a longer than expected amount of time until it begins to blow cool air. Under certain conditions a/c cooling is delayed 90 sec. – 120 sec. An updated a/c compressor and a/c amplifier are available to address this condition. Follow the procedure in this bulletin to address this condition.
• 10145776Jul 21, 2016Equipment. Update on Technician Certification Requirements.
• 10134350Jul 11, 2016Electrical system. TSB: Some 2014 ? 2015 model year Highlander vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Please follow the Repair Procedure below to address this condition.
• 10087801Jul 11, 2016Electrical system, Engine. Tsb: some 2014 – 2015 model year highlander vehicles may exhibit a mil “on” condition with diagnostic trouble code (dtc) p2610 (ecm/pcm engine off timer performance) present. The engine control module (ecm) logic has been modified to reduce the possibility of this condition. Please follow the repair procedure below to address this condition.
• 10086307Jul 11, 2016Electrical system. Tsb: some 2014 – 2015 model year highlander vehicles may exhibit a mil “on” condition with diagnostic trouble code (dtc) p2610 (ecm/pcm engine off timer performance) present. The engine control module (ecm) logic has been modified to reduce the possibility of this condition. Please follow the repair procedure below to address this condition.
• 10134085Jun 15, 2016Equipment. TT: POST TSB Rear Trailing Arm Noise.
• 10106004Jun 15, 2016Suspension. Tt: post tsb rear trailing arm noise.
• 10134075Jun 9, 2016Electrical system. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
• 10142476May 25, 2016Electrical system. TSB: Some 2015 model year Highlander and Highlander HV vehicles equipped with Dual Front Air Conditioning Systems may exhibit an intermittent buzzing noise condition coming from the center of the instrument panel during HVAC operation. The noise occurs during the operation of the LH and RH air mix servo motors. The Repair Procedure in this bulletin has been developed to address this condition.
• 10140634May 25, 2016Equipment. TSB: Some 2015 model year Highlander and Highlander HV vehicles equipped with Dual Front Air Conditioning Systems may exhibit an intermittent buzzing noise condition coming from the center of the instrument panel during HVAC operation. The noise occurs during the operation of the LH and RH air mix servo motors. The Repair Procedure in this bulletin has been developed to address this condition.
• 10096917May 25, 2016Equipment, Visibility (wipers, defrost, mirrors). Tsb: some 2015 model year highlander and highlander hv vehicles equipped with dual front air conditioning systems may exhibit an intermittent buzzing noise condition coming from the center of the instrument panel during hvac operation. The noise occurs during the operation of the lh and rh air mix servo motors. The repair procedure in this bulletin has been developed to address this condition.
• 10142464May 19, 2016Equipment, Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140622May 19, 2016Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10096862May 19, 2016Equipment. Tsb: on some vehicles, when rapgard™ is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard™. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140582May 11, 2016Electrical system, Equipment. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
• 10140580May 11, 2016Equipment. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version 010171) / Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions.
• 10134053May 11, 2016Electrical system. TSB: OBSOLETE NOTICE: This bulletin is now obsolete. Please see T-SB-0035-16.
• 10097901May 11, 2016Electrical system, Equipment. Tsb: obsolete notice: this bulletin is now obsolete. Please see t-sb-0035-16.
• 10092764May 11, 2016Equipment. Tsb: some 2014 model year applicable vehicles equipped with entune™ audio (version 010169) / entune™ audio plus (version 010171) / entune™ premium audio (version 010185) may exhibit one or more of the following conditions.
• 10140568May 4, 2016Electrical system. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
• 10092684May 4, 2016Equipment, Electrical system. Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
• 10134415Apr 26, 2016Equipment. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
• 10134401Apr 13, 2016Transmission and drivetrain. TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.
• 10134397Apr 13, 2016Electrical system. TSB: Some 2014 ? 2016 model year Highlander, Highlander HV and RAV4 vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. Please follow the Repair Procedure below to address this condition.
• 10134323Mar 25, 2016Equipment, Seats. TT: Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. The condition may occur when the customer enters or exits the vehicle and significant downward pressure is placed directly on the seat cushion shield. This condition could also potentially show a significant gap at the top of the shield to the cushion, or a complete…
• 10134306Mar 25, 2016Electrical system, Body and structure. TSB: Some 2014 ? 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition.
• 10096963Mar 25, 2016Body and structure, Equipment. Tsb: some 2014 – 2015 model year highlander and highlander hv vehicles may exhibit a condition in which the power back door is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the repair procedure in this bulletin to address this condition.
• 10134322Mar 16, 2016Equipment, Electrical system. TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below.
• 10097057Mar 16, 2016Equipment. Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. Please try again later." if the following screen is seen, follow the directions below.
• 10134321Mar 8, 2016Electrical system. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
• 10097055Mar 8, 2016Equipment. "tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10134281Feb 25, 2016Electrical system. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.

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