2015 Toyota Highlander Technical Service Bulletins

318 technical service bulletins (TSBs) are on record for the 2015 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10093361Feb 25, 2016Electrical system, Equipment. "tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document. "
• 10134140Jan 11, 2016Electrical system. Tech Tip: Some customers may experience difficulty programming HomeLink.
• 10096097Jan 11, 2016Equipment. Tech tip: some customers may experience difficulty programming homelink.
• 10134139Jan 7, 2016Visibility (wipers, defrost, mirrors). Tech Tip: Some vehicles may experience a condition in which the drain hoses for the sunroof/moonroof assembly become kinked, or pinched. This may cause water leaks into the cabin from the housing assembly drip trays, or the customer may note water stains on the headliner assembly.
• 10096095Jan 7, 2016Visibility (wipers, defrost, mirrors). Tech tip: some vehicles may experience a condition in which the drain hoses for the sunroof/moonroof assembly become kinked, or pinched. This may cause water leaks into the cabin from the housing assembly drip trays, or the customer may note water stains on the headliner assembly.
• 10116437Dec 22, 2015Other or unknown. Discusses the proper stowage of trailer harnesses on Highlander Models with Southeast Toyota Accessory Trailer Hitch.
• 10152268Dec 7, 2015Equipment. TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10093567Dec 7, 2015Equipment. Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10152247Dec 2, 2015Equipment. TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10152266Dec 1, 2015Equipment. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
• 10152265Dec 1, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10093563Dec 1, 2015Equipment. Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive background noise.
• 10093540Dec 1, 2015Equipment. "tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10111509Nov 16, 2015Wheels, Equipment. TT: Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires. Refer to photos below for identifying plastic and aluminum portions of wheel:
• 10093992Nov 16, 2015Wheels. "tt: chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires. Refer to photos below for identifying plastic and aluminum portions of wheel:"
• 10111521Oct 15, 2015Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
• 10096246Oct 15, 2015Equipment. "tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately."
• 10111547Oct 13, 2015Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10096332Oct 13, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10134224Sep 21, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10096561Sep 21, 2015Equipment. Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
• 10134222Sep 15, 2015Electrical system, Equipment. TT: iPhone text messages do not appear on multimedia dis[play.
• 10111438Sep 15, 2015Equipment, Wheels, Other or unknown. TSB: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096708Sep 15, 2015Tires. "tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096555Sep 15, 2015Equipment. Tt: iphone text messages do not appear on multimedia dis[play.
• 10134220Sep 14, 2015Equipment, Electrical system. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook…
• 10096550Sep 14, 2015Equipment. Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the following issues: when receiving two incoming calls simultaneously, both calls are ended automatically. Itunes radio app does not play via bluetooth audio. Podcast and audiobook…
• 10134217Sep 2, 2015Tires, Equipment. TT: Spare Tire Carrier will bind/seize when lowering or raising spare tire or cable will not fully extend when attempting to lower spare tire, therefore making it difficult to remove from the cable.
• 10096544Sep 2, 2015Suspension, Tires. Tt: spare tire carrier will bind/seize when lowering or raising spare tire or cable will not fully extend when attempting to lower spare tire, therefore making it difficult to remove from the cable.
• 10134457Aug 31, 2015Electrical system. TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on…
• 10134436Aug 31, 2015Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the…
• 10132532Aug 31, 2015Electrical system. TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on…
• 10132511Aug 31, 2015Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the…
• 10134453Aug 20, 2015Lane departure. TechTip: In some cases, combination meters may automatically initialize for options detected on a specific vehicle. If a meter is exchanged between vehicles for diagnostic purposes, it may become unusable in the original vehicle. For example, if a combination meter is removed from a vehicle not equipped with LDA (Lane Departure Alert) and temporarily installed in a vehicle equipped with LDA, it may display ?CHECK…
• 10132528Aug 20, 2015Lane departure. TechTip: In some cases, combination meters may automatically initialize for options detected on a specific vehicle. If a meter is exchanged between vehicles for diagnostic purposes, it may become unusable in the original vehicle. For example, if a combination meter is removed from a vehicle not equipped with LDA (Lane Departure Alert) and temporarily installed in a vehicle equipped with LDA, it may display ?CHECK…
• 10134429Aug 19, 2015Equipment. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using…
• 10132504Aug 19, 2015Equipment. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using…
• 10134422Aug 5, 2015Equipment. TSB: Some 2015 model year Highlander and RAV4 vehicles without Smart Key may have a wireless/TPMS receiver with a hardware condition that significantly reduces wireless remote control range. Follow the Repair Procedure in this bulletin to address non-smart key wireless/TPMS receivers with this reduced range condition.
• 10132497Aug 5, 2015Equipment, Electrical system. TSB: Some 2015 model year Highlander and RAV4 vehicles without Smart Key may have a wireless/TPMS receiver with a hardware condition that significantly reduces wireless remote control range. Follow the Repair Procedure in this bulletin to address non-smart key wireless/TPMS receivers with this reduced range condition.
• 10134421Aug 4, 2015Electrical system, Equipment. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version 010171) Entune? Premium Audio (version 01085) may exhibit one or more of the following conditions: Bluetooth® sometimes disconnects with Android? phones Bluetooth® disconnects with iPhone® 4 when connected to USB Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and…
• 10132496Aug 4, 2015Electrical system, Equipment. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version 010171) Entune? Premium Audio (version 01085) may exhibit one or more of the following conditions: Bluetooth® sometimes disconnects with Android? phones Bluetooth® disconnects with iPhone® 4 when connected to USB Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and…
• 10111417Jul 29, 2015Visibility (wipers, defrost, mirrors), Body and structure. TSB: Some 2014 - 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which the panoramic sunroof seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during the function of the panoramic sunroof, in which the seal may tear or separate from the housing. Follow the…
• 10111127Jul 29, 2015Body and structure, Visibility (wipers, defrost, mirrors). TSB: Some 2014 - 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which the panoramic sunroof seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during the function of the panoramic sunroof, in which the seal may tear or separate from the housing. Follow the…
• 10111416Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111126Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111304Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111154Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.
• 10134481May 27, 2015Equipment. TT: While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.
• 10132583May 27, 2015Electrical system. TT: While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.
• 10134480May 22, 2015Electrical system. TT: Some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software. Please try again later.? If the following screen is seen; follow the directions below.

← All problems reported for the 2015 Toyota Highlander