2016 Toyota Highlander Technical Service Bulletins

269 technical service bulletins (TSBs) are on record for the 2016 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10152138Aug 18, 2017Electrical system, Engine. TSB: Some 2014 ? 2016 model year Highlander HV, 2015 Tacoma, 2015 ? 2016 Venza, 2015 ? 2017 4Runner, Avalon, Camry, and 2016 ? 2017 Avalon HV and Camry HV vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this…
• 10132450Aug 8, 2017Equipment. TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
• 10116436Jul 27, 2017Exterior lighting. Southeast Toyota Accessory LED Fog & DRL 2 in 1 light inoperative. Provide Accessory lamp diagnostics and manufacturing date inspection information.
• 10132410Jul 20, 2017Air bags, Equipment. TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain…
• 10115262Jul 3, 2017Body and structure. TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250…
• 10182413Jun 23, 2017Seats, Body and structure, Electrical system. Rear Seat Entertainment Overhead DVD
• 10132348Jun 23, 2017Equipment. This Publication discusses how to find the diagnostic information and component exchange information for the Southeast Toyota accessory overhead DVD player.
• 10142506Apr 19, 2017Equipment, Electrical system. TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10142505Apr 19, 2017Suspension. TSB: Some 2014 ? 2017 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak, squawk or groan type noise from the rear suspension when traveling over uneven roads, or when the vehicle comes to a complete stop, which may become more pronounced in colder ambient temperatures. The abnormal noise may be caused by the rear trailing arm bushing. An updated Rear Trailing Arm Assembly is available…
• 10142502Apr 12, 2017Equipment. TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C…
• 10142494Apr 10, 2017Equipment, Seats. TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty.
• 10142487Apr 4, 2017Electrical system, Equipment. TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equipped with Entune? Audio (version 01013E) / Entune? Audio Plus (version 010156 or 01015C) / Entune? Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of…
• 10131893Mar 27, 2017Engine cooling. TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
• 10131861Mar 8, 2017Equipment. TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future…
• 10131850Mar 7, 2017Body and structure. TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?.
• 10131804Feb 28, 2017Equipment. TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.
• 10131786Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
• 10131769Feb 2, 2017Electrical system. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
• 10152222Jan 23, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
• 10152210Jan 10, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
• 10152205Jan 6, 2017Electrical system. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the…
• 10182947Jan 5, 2017Body and structure. The hood release cable grommet may have been damaged during the installation of onboard vacuum or 2n1 LED fog & DRL lights on certain 2015-16 Highlander vehicles.
• 10182984Dec 9, 2016Equipment, Exterior lighting. Southeast Toyota (SET) offers onboard vacuum and LED fog & DRL 2n1 Light
• 10182946Dec 9, 2016Body and structure. Highlander water intrusion grommet damaged during accessory installation
• 10116447Dec 9, 2016Exterior lighting. Southeast Toyota Accessory LED Fog/DRL lights and/or On Board Vacuum may cause water intrusion through hood release cable grommet. TSB provides revised routing and service kit part numbers.
• 10132930Nov 29, 2016Electrical system. TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
• 10132908Nov 14, 2016Body and structure. TSB: Some 2014 ? 2016 model year Highlander and Highlander HV vehicles may exhibit a condition in which the door handle material insert of the driver or passenger side door panels is creased, wrinkly, or has started peeling. This condition can occur on either the front or rear door panels and is NOT exclusive to any specific color code. This Service Bulletin ONLY applies to the door handle material insert. Follow…
• 10183802Nov 11, 2016Body and structure. Southeast Toyota Accessory LED Fog/DRL lights and/or On Board Vacuum may cause water intrusion through hood release cable grommet. TSB provides revised routing and service kit part numbers.
• 10132901Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to…
• 10132895Nov 5, 2016Wheels. TT: Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.
• 10132884Oct 25, 2016Wheels. TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can…
• 10132872Oct 20, 2016Wheels, Equipment. TSB: Some 2014 ? 2016 Highlander/HV vehicles may exhibit a condition where the spare tire cable does NOT fully unwind. This condition can occur when the spare tire carrier is operated without the wheel attached. Follow the Repair Procedure in this bulletin to address this condition.
• 10132860Oct 14, 2016Other or unknown. TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.
• 10132646Oct 5, 2016Suspension. TT: POST TSB Rear Trailing Arm Noise.
• 10132642Oct 3, 2016Electrical system. TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10150418Sep 14, 2016Electrical system. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10149217Sep 14, 2016Engine. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10183261Sep 9, 2016Vehicle speed control, Electrical system. The 2016 Toyota Highlander is equipped with a primary electronic fuel door release system and a secondary mechanical release (located in the inside left quarter panel) to be used if the electronic fuel door switch becomes inoperable.
• 10116446Sep 9, 2016Equipment, Body and structure. Southeast Toyota Accessory On Board Vacuum may restrict access to the secondary manual fuel door release. This publication provides kit part numbers for modification of vacuum to provide access to secondary manual fuel door release.
• 10111643Aug 30, 2016Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
• 10111590Aug 10, 2016Equipment. TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions: *Head unit rebooting at a specific location. *Abnormal destination search operation. *Rebooting caused by no songs on the USB connected iPhone. *One time reboot after…
• 10084339Aug 10, 2016Electrical system, Equipment. Tsb: some 2016 model year applicable vehicles equipped with entune™ audio (version 01013e) / entune™ audio plus (version 010156 or 01015c) / entune™ premium audio (version 010171 or 010170 or 01017d) may exhibit one or more of the following conditions: *head unit rebooting at a specific location. *abnormal destination search operation. *rebooting caused by no songs on the usb connected iphone. *one time reboot…
• 10145776Jul 21, 2016Equipment. Update on Technician Certification Requirements.
• 10134345Jul 7, 2016Engine cooling. TSB: For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
• 10134100Jun 22, 2016Equipment. TSB: 2016 Pre-Delivery Service Check Sheet
• 10106045Jun 22, 2016Equipment. Tsb: 2016 pre-delivery service check sheet
• 10134085Jun 15, 2016Equipment. TT: POST TSB Rear Trailing Arm Noise.
• 10106004Jun 15, 2016Suspension. Tt: post tsb rear trailing arm noise.
• 10134075Jun 9, 2016Electrical system. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
• 10142464May 19, 2016Equipment, Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…

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