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SuspensionPart report

2018 Toyota Highlander Suspension Problems

Complaints
6about this part
Share
2%of 273 total for the year
Median mileage
20,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the suspension of the 2018 Toyota Highlander, 2% of the 273 complaints for this model year. Where a mileage was given, the median is 20,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When hit breaks hard... I hear a bang/noise from rear of my highlanger. ( dealership admit this is abnormal sound but they can't do anything about it). Transmission shift roughly, not smooth shifting. If car is in drive and im holding breaks car rear starts making banging noise n start shaking. So far my car has only 20k miles on it . Suspension is pretty stiff doesn't help while driving over post holes.”

NHTSA complaint #11202999, filed 2019-04, 15,000 miles

“Took my 2018 Highlander to have the 5000 mile service done. Upon entering the service department I spoke with one of the certified technicians. I told him my vehicles is pulling to the left. They then did a alignment and tire rotation. After leaving mike wood Toyota of uniontown I noticed that my vehicle was now pulling to the right. When I got home I examined the tires closely only to notice the tires were cupped and starting to feather out on the inner and outter edges. I then scheduled another appointment two days later showing the dealership service department my findings. …”

NHTSA complaint #11091212, filed 2018-05, 5,076 miles

“Vehicle was in park and rolled. It picked up speed as it continued to roll and there weren't any occupant. This took place in a driveway. The vehicle rolls while the emergency brake is on alll the time as well.”

NHTSA complaint #11303022, filed 2020-01, 25,000 miles

“Last year 02/22/2018 /3,168 miles, I hear a bang/noise from rear of my Highlander road rough only they fixed. This year 07/102019 /12,780 miles same problem”

NHTSA complaint #11231682, filed 2019-07

“The contact’s daughter owns a 2018 Toyota Highlander. The contact stated that while operating the vehicle, there was a clunking sound coming from the front driver’s side of the vehicle. The vehicle was taken to the local dealer, and the owner was informed that the struts needed to be replaced. The vehicle was not repaired. The vehicle was later driven to a local tire and battery service center who inspected the vehicle and informed the owner that the front control arms were rusted and needed to be replaced, and that the front axle was cracked. The vehicle was not yet repaired. …”

NHTSA complaint #11746490, filed 2026-06, 101,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202412%
202141%
202052%
201951%
201862%
201741%
201622%
201532%
201443%
201321%
201232%
201021%
200954%
200851%
200722%
200641%
200531%
200362%
200231%
200111%

Other parts of the 2018 Toyota Highlander

Transmission and drivetrain
72 complaints
Brakes
58 complaints
Other or unknown
46 complaints
Engine
36 complaints
Fuel system
36 complaints
Electrical system
24 complaints
Air bags
19 complaints
Body and structure
12 complaints
Steering
10 complaints
Forward collision avoidance
9 complaints
Vehicle speed control
9 complaints
Visibility (wipers, defrost, mirrors)
6 complaints

← All problems reported for the 2018 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology