2020 Toyota Highlander Suspension Problems
- Complaints
- 5about this part
- Share
- 2%of 322 total for the year
- Median mileage
- 89miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2020 Toyota Highlander, 2% of the 322 complaints for this model year. Where a mileage was given, the median is 89 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Suspension is very loud and tight, the cabin noise is very noisy it can hit 95 decibels on sound pressure level meter. The noise is so bad that I do not want to drive the vehicles any more unless I turn the radio volume up and I can not hear emergency vehicles.the service people said that is normal.the vehicle noise can be unbearable at times.iwonder what it doing to my hearing.the vehicle was like this since I bought new.”
NHTSA complaint #11320379, filed 2020-04, 89 miles“The vehicle suspension is very tight and cabin noise is very loud.ican hit 95 decibels on my sound pressure meter. Have to turn the radio up so I do not hear it . Cannot hear emergency vehicles. Wonder it is doing to my hearing. This a new vehicle took it to two dealerships and they say it is normal, that can not be normal it sounds likes truck.”
NHTSA complaint #11320381, filed 2020-04“It’s been a known issue that Toyota Highlander has transmission problems under 100k miles from 2016-2021 or later (social media sites confirmed such). My vehicle require a trans axle replacement as well as the struts are leaking oil and my vehicle has less than 62k miles and is only 5 years old. This is being covered under my extended warranty but parts are on back order After doing research many owners complain about a whining noise showing acceleration of vehicle . …”
NHTSA complaint #11666679, filed 2025-06“Both front struts and bearing plates failed at 75k miles. They were leaking oil before that mileage. Approximate date of failure was 1/5/24. No parts were available until now. Parts were on back-order for upwards of a year for this model of Highlander in the FWD configuration, with 18” wheels. Prematurely failure causes a lot of bouncing in the car, therefore making the vehicle unresponsive to quick steering maneuvers. The bounce also made it so that typical driving within the city is dangerous as the bounce makes the car difficult to control. …”
NHTSA complaint #11670793, filed 2025-07Related service bulletins
- 10171696Jan 7, 2020TT: Alignment specifications for the 2020 Highlander and Highlander HV have been updated and are significantly different from the previous model.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2021 | 4 | 1% |
| 2020 | 5 | 2% |
| 2019 | 5 | 1% |
| 2018 | 6 | 2% |
| 2017 | 4 | 1% |
| 2016 | 2 | 2% |
| 2015 | 3 | 2% |
| 2014 | 4 | 3% |
| 2013 | 2 | 1% |
| 2012 | 3 | 2% |
| 2010 | 2 | 1% |
| 2009 | 5 | 4% |
| 2008 | 5 | 1% |
| 2007 | 2 | 2% |
| 2006 | 4 | 1% |
| 2005 | 3 | 1% |
| 2003 | 6 | 2% |
| 2002 | 3 | 1% |
| 2001 | 1 | 1% |
Other parts of the 2020 Toyota Highlander
126 complaintsOther or unknown
46 complaintsBrakes
41 complaintsAir bags
32 complaintsBody and structure
30 complaintsFuel system
20 complaintsElectrical system
18 complaintsEngine
17 complaintsVehicle speed control
10 complaintsForward collision avoidance
7 complaintsSeat belts
6 complaintsSteering
6 complaints
← All problems reported for the 2020 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology