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SteeringPart report

2012 Toyota Prius Steering Problems

Complaints
13about this part
Share
3%of 424 total for the year
Median mileage
40,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the steering of the 2012 Toyota Prius, 3% of the 424 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“More than once I was driving about 40/45mph, once on a curve, anyhow as I was going through the curve it felt as though the brakes engaged, without me touching them. I understand the safety thing, however at both instances it was not necessary. It caused the car to pull to the left. Almost causing me to loose control.”

NHTSA complaint #11279410, filed 2019-11, 75,300 miles

“I was driving on my residential street and stepped on the brake to slow down to make a left turn into my driveway. The car failed to slow down or stop, and instead went over the curb, veering to the right and side swiped the left side of my neighbor's car, narrowly missing his garage.the car then side swiped a tree on my left (on property between my and neighbor's property.) the front end of the car crashed into a tree, saving me from rolling about 900 feet to the street below. …”

NHTSA complaint #10616134, filed 2014-07, 25,070 miles

“I had to return a 2012 Prius I rented from avis corp. The carbon fiber steering wheels on the 2012 Prius vehicles are decomposing in the florida heat and sun. The steering wheel is putting carbon (glass) fibers into people's hands. They make our hands red and itch from the carbon glass fibers poking our hands. You can see the fibers shining in the sunlight at the right angle. You guys need to look into this. Probably need to cover wheels with leather or something. Also, it appears Toyota does not answer their support phones and fixed their support (complaint) web site not to work. …”

NHTSA complaint #10521531, filed 2013-06, 9,800 miles

“There was a rattling or knocking noise coming from under the dash area of the passenger side whenever driving over bumps at slower speeds on city streets, often felt tramsmitted to the steering wheel. Upon taking it to the Toyota dealer, they found that there was free play in the intermediate steering shaft, which they said, could eventually fail. It had to be replaced.”

NHTSA complaint #10883057, filed 2016-07, 40,000 miles

“Vehicle is parked outside, and during morning cold start, the vehicle produces a moaning/wooing sound for approx. 50-75 yards with vehicle moving under 25 MPH. The sound is being generated from the front wheel wells. Sound generated is related to vehicle speed. The faster the vehicle moves, the more frequent the sound being produced during the first 50-75 yards. Strange sound is gone after that, and does not return until the next cool/cold start. …”

NHTSA complaint #10481010, filed 2012-10, 1,000 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202315%
201778%
201621%
201532%
201484%
201382%
2012133%
201171%
2010301%
2009133%
2008181%
2007342%
2006222%
2005394%
2004102%
20033939%
20028048%
20014527%

Other parts of the 2012 Toyota Prius

Brakes
200 complaints
Electrical system
52 complaints
Exterior lighting
36 complaints
Other or unknown
33 complaints
Engine
31 complaints
Visibility (wipers, defrost, mirrors)
30 complaints
Air bags
28 complaints
Body and structure
23 complaints
Transmission and drivetrain
21 complaints
Vehicle speed control
13 complaints
Fuel system
11 complaints
Seat belts
11 complaints

← All problems reported for the 2012 Toyota Prius

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology