2014 Toyota Prius Technical Service Bulletins

427 technical service bulletins (TSBs) are on record for the 2014 Toyota Prius. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111249Jan 30, 2015Equipment. TT: Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
• 10134128Jan 15, 2015Engine, Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10096036Jan 15, 2015Electrical system, Engine. "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin details the techstream ecu flash reprogramming process and outlines use of the technical information system (tis) and the calibration update wizard (cuw).
• 10111338Jan 12, 2015Equipment. TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109370Nov 25, 2014Electrical system, Hybrid propulsion system. TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
• 10109367Nov 21, 2014Equipment. TSB: The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now available for the Hybrid Transaxle assembly equipped on 2007 - 2011 model year Camry HV, 2006 - 2015 model year Highlander HV, 2010 - 2015 model year Prius, and 2012 - 2015 model year Prius PHV and Prius V vehicles.
• 10061273Oct 21, 2014Equipment. Summary to be provided on a future date.
• 10109403Oct 16, 2014Transmission and drivetrain. TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.
• 10109464Oct 15, 2014Equipment, Electrical system. Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10109463Oct 13, 2014Equipment, Electrical system. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109491Sep 30, 2014Electrical system, Equipment. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10109490Sep 30, 2014Electrical system, Equipment. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.) The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map…
• 10109399Sep 30, 2014Equipment. TSB: September 30, 2014: This bulletin is now obsolete. Please see T-SB-0133-14.
• 10057072Sep 15, 2014Electrical system. Toyota prius: customers may experience a change in the ev distance display or may have concerns regarding the hv battery performance.
• 10056127Sep 15, 2014Seats. Toyota: see document search button for owner letter. The non toyota seat heater system, installed as gst, on certain vehicles, fail due to wiring connectors and seat heater can turn off and not work. Model 2012-2014 prius v.
• 10109604Aug 22, 2014Electrical system, Transmission and drivetrain. Electronic Communication: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable).
• 10109587Aug 19, 2014Equipment. Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
• 10109602Aug 14, 2014Electrical system, Hybrid propulsion system. Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable).
• 10109551Aug 14, 2014Hybrid propulsion system. TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2014 model year Prius vehicles.
• 10062390Aug 14, 2014Equipment. Summary to be provided on a future date.
• 10061315Aug 14, 2014Equipment. Summary to be provided on a future date.
• 10109596Aug 13, 2014Hybrid propulsion system, Electrical system. Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable).
• 10057090Aug 13, 2014Equipment. Toyota: prius hybrid 2010-2014 warranty has been extended for intelligent power module(ipm) for the following vehicles. See document search button for owners letter.
• 10132742Jul 29, 2014Electrical system, Visibility (wipers, defrost, mirrors). Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132715Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132741Jul 8, 2014Engine. Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10132708Jul 7, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132740Jul 1, 2014Equipment. Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below:
• 10132762Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10055507Jun 4, 2014Electrical system. Some 2012-2014 model year prius v have a diagnostic trouble code (dtc) poa80 or poa7f due to dust build up in the battery cooling fan. 06/04/14
• 10132815May 21, 2014Equipment, Fuel system. Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10132814May 14, 2014Air bags, Electrical system. Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10131826Apr 28, 2014Engine cooling. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper…
• 10133729Mar 12, 2014Engine cooling. Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved to address this condition.
• 10133726Mar 5, 2014Tires. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.
• 10131933Feb 28, 2014Equipment. Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their…
• 10131927Feb 4, 2014Engine. Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.
• 10131902Feb 4, 2014Equipment. Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts…
• 10131952Jan 27, 2014Equipment. Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may exhibit one or more of the following conditions:
• 10131951Jan 23, 2014Tires. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur.
• 10131961Jan 14, 2014Air bags. Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10131960Jan 5, 2014Electrical system, Air bags. During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to verify that the Safety Connect system is in ?Shelled Mode? with a green LED illuminated prior to delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or on the network may prevent the ?Shelled Mode? status. In these potential cases, the vehicle is likely to be in ?Shipping…
• 10060795Jan 5, 2014Electrical system. Summary to be provided on a future date.
• 10062075Dec 23, 2013Equipment. Summary to be provided on a future date.
• 10131993Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see T-SB-0185-13.
• 10131988Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10061645Dec 19, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10061644Dec 18, 2013Equipment. Summary to be provided on a future date.
• 10054852Nov 18, 2013Electrical system. Toyota: there is a build up of debris, dust in hv battery cooling fan, and the malfunction indicator lamp (mil) on and a repair procedure is provided. Model 2012-2014 prius v.
• 10132058Nov 6, 2013Equipment. Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.

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