2014 Toyota Prius Technical Service Bulletins

427 technical service bulletins (TSBs) are on record for the 2014 Toyota Prius. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132057Nov 6, 2013Equipment. Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles. Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Vehicle orientation slow to update after vehicle start up. Five Bing results are not all displayed on the map.
• 10061636Nov 6, 2013Equipment. Summary to be provided on a future date.
• 10132055Nov 4, 2013Air bags, Seats, Equipment. Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in…
• 10132079Nov 2, 2013Engine cooling. Divers of 2013, 2014 Prius vehicles may notice a warning message appear in the multi information display. The warning pertains to diminished performance of the HV Battery Cooling system, possibly due to air flow restriction.
• 10054814Nov 2, 2013Electrical system. Toyota: in the multi information display, a warning message appears pertaining to diminished hv battery cooling system performance, due to restriction of air flow. Model 2013-2014 prius.
• 10054192Oct 31, 2013Electrical system. Toyota: an excessive build up of dust, lint, or other debris, in hv battery cooling fan, under severe operating conditions, that reduces efficiency of hv battery cooling system, in some vehicles, and cleaning and maintenance would address this condition. Model 2012-2014 prius v.
• 10132135Oct 24, 2013Electrical system, Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10062070Oct 24, 2013Equipment. Summary to be provided on a future date.
• 10132136Oct 23, 2013Visibility (wipers, defrost, mirrors). The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
• 10132134Oct 23, 2013Equipment. Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
• 10075942Oct 18, 2013Equipment. Pre-Delivery Service (PDS) is a critical step in satisfying your new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: • Careful inspection for paint chips/scratches and body dents/dings. • Proper operation of electrical accessories (including interior light, clock, and radio reset). • Interior cleanliness. • Proper function of mechanical systems.
• 10132096Oct 16, 2013Equipment. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change…
• 10132095Oct 16, 2013Equipment. 2014 pre-delivery service check sheet
• 10075941Oct 16, 2013Equipment. Pre-Delivery Service (PDS) is a critical step in satisfying your new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: • Careful inspection for paint chips/scratches and body dents/dings. • Proper operation of electrical accessories (including interior light, clock, and radio reset). • Interior cleanliness. • Proper function of mechanical systems.
• 10075940Oct 16, 2013Wheels. The Rear Wheel Extension Pads are located in the luggage compartment at the assembly plant to avoid damage in transit. Install the Rear Wheel Extension Pads on the vehicle during Pre-Delivery Service (PDS) using the following procedure
• 10075938Oct 16, 2013Engine cooling. Summary to be provided on a future date.
• 10132092Oct 10, 2013Equipment. The Front Spoiler Under Cover and Rear Side Spoiler are located in the luggage compartment at the assembly plant to avoid damage in transit. Install the Front Spoiler Under Cover and Rear Side Spoiler on the vehicle during Pre-Delivery Service (PDS) using the following procedure.
• 10075937Oct 10, 2013Body and structure. Summary to be provided on a future date.
• 10061629Oct 10, 2013Equipment. Summary to be provided on a future date.
• 10061632Oct 6, 2013Equipment. Summary to be provided on a future date.
• 10132088Oct 3, 2013Equipment. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the ?USB Drive Navigation Map Update? SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map…
• 10132137Oct 2, 2013Equipment, Engine cooling. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10132131Oct 2, 2013Engine. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. With this change, the following should be noted
• 10132130Oct 2, 2013Equipment. Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application.
• 10062066Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10062065Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10132089Sep 30, 2013Electrical system, Equipment. This bulletin is now obsolete. Please see T-SB-0133-14
• 10132163Sep 27, 2013Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10062063Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10132161Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10062062Sep 26, 2013Equipment. Summary to be provided on a future date.
• 10132157Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10132156Sep 13, 2013Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10062013Sep 13, 2013Equipment. Summary to be provided on a future date.
• 10131985Sep 12, 2013Equipment. Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10131984Sep 9, 2013Equipment, Brakes. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10131981Sep 6, 2013Equipment. 2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor…
• 10062057Aug 27, 2013Equipment. Summary to be provided on a future date.
• 10132229Aug 23, 2013Equipment. Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10062009Aug 2, 2013Equipment. Summary to be provided on a future date.
• 10132269Jul 25, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10062053Jul 25, 2013Body and structure. Summary to be provided on a future date.
• 10132239Jul 11, 2013Equipment. The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10061589Jul 11, 2013Equipment. Summary to be provided on a future date.
• 10132048May 22, 2013Tires. Please refer to the following recommendations for the best practices for vehicle tire rotations.
• 10062016May 22, 2013Tires. Summary to be provided on a future date.
• 10132295Apr 23, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0054-13.
• 10132287Apr 23, 2013Equipment. California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
• 10132286Apr 23, 2013Equipment. Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10132319Apr 15, 2013Electrical system. Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV battery replacement.

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