2014 Toyota RAV4 EV Technical Service Bulletins

277 technical service bulletins (TSBs) are on record for the 2014 Toyota RAV4 EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10109464Oct 15, 2014Electrical system, Equipment. Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10109463Oct 13, 2014Electrical system, Equipment. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109491Sep 30, 2014Electrical system, Equipment. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10109490Sep 30, 2014Electrical system, Equipment. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.) The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map…
• 10109399Sep 30, 2014Equipment. TSB: September 30, 2014: This bulletin is now obsolete. Please see T-SB-0133-14.
• 10109558Aug 27, 2014Equipment. TSB: Some 2012 - 2014 model year RAV4 EV vehicles may experience a lack of heat from the HVAC system. An updated PTC heater is available to address this condition.
• 10061282Aug 27, 2014Equipment. Summary to be provided on a future date.
• 10132742Jul 29, 2014Electrical system, Visibility (wipers, defrost, mirrors). Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132715Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132708Jul 7, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132740Jul 1, 2014Equipment. Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below:
• 10132762Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132812May 1, 2014Engine, Back-over prevention (rear camera). Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.
• 10131826Apr 28, 2014Engine cooling. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper…
• 10133726Mar 5, 2014Tires. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.
• 10131933Feb 28, 2014Equipment. Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their…
• 10131913Feb 28, 2014Equipment. The following three critical replacement electric powertrain parts for the RAV4 EV will be offered on an exchange basis only: On-Board Charger, Final Drive/Inverter, EV Battery. Special requirements for ordering and handling of these components are in place and require Technical Assistance System (TAS) evaluation and confirmation. Follow the procedures listed in this bulletin to assist you with diagnosis and parts…
• 10060693Feb 28, 2014Electrical system. Summary to be provided on a future date.
• 10131905Feb 11, 2014Electrical system. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for the RAV4 EV are released as field-fix procedures described in individual Service Bulletins. This bulletin details the ECU flash reprogramming process and outlines use of the Techstream Health Check Function and the Tesla Powertrain Service Diagnostics program.
• 10131903Feb 10, 2014Transmission and drivetrain. The RAV4 EV Power Management Control ECU and EV Gateway Control ECU software has been updated to improve charging performance. To ensure the best ownership experience, it is important to confirm the software is the most current version available. Use the following procedure to reprogram the RAV4 EV Power Management Control ECU and EV Gateway Control ECU.
• 10060678Feb 10, 2014Engine. Summary to be provided on a future date.
• 10131951Jan 23, 2014Tires. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur.
• 10131961Jan 14, 2014Air bags. Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10131960Jan 5, 2014Electrical system, Air bags. During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to verify that the Safety Connect system is in ?Shelled Mode? with a green LED illuminated prior to delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or on the network may prevent the ?Shelled Mode? status. In these potential cases, the vehicle is likely to be in ?Shipping…
• 10060795Jan 5, 2014Electrical system. Summary to be provided on a future date.
• 10132010Dec 23, 2013Equipment. The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System. The ?delete? soft button on the multi-information display is greyed out and not selectable.
• 10131993Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see T-SB-0185-13.
• 10131988Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10061645Dec 19, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10132135Oct 24, 2013Equipment, Electrical system. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10062070Oct 24, 2013Equipment. Summary to be provided on a future date.
• 10132136Oct 23, 2013Visibility (wipers, defrost, mirrors). The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
• 10132088Oct 3, 2013Equipment. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the ?USB Drive Navigation Map Update? SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map…
• 10132130Oct 2, 2013Equipment. Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application.
• 10062066Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10062065Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10132089Sep 30, 2013Equipment, Electrical system. This bulletin is now obsolete. Please see T-SB-0133-14
• 10132163Sep 27, 2013Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10062063Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10132161Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10062062Sep 26, 2013Equipment. Summary to be provided on a future date.
• 10132157Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10132156Sep 13, 2013Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10062013Sep 13, 2013Equipment. Summary to be provided on a future date.
• 10131984Sep 9, 2013Equipment, Brakes. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10131981Sep 6, 2013Equipment. 2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor…
• 10131980Sep 6, 2013Equipment, Electrical system. If the RAV4 EV is put into storage, the state of charge (SOC) of the EV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
• 10131976Sep 5, 2013Equipment. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change…
• 10131975Sep 5, 2013Equipment. 2014 Pre-Delivery Service Check Sheet
• 10075927Sep 5, 2013Equipment. Summary to be provided on a future date.

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