2020 Toyota RAV4 Hybrid Technical Service Bulletins

172 technical service bulletins (TSBs) are on record for the 2020 Toyota RAV4 Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217796Jul 15, 2022Equipment. TT: This condition is currently under investigation. Applicable vehicles are those with one or both DTC's listed and / or static or distortion heard while listening to AM Radio stations when in gears other than Park (P). Please confirm the condition of the Y6 Rear MGR cable connector and the presence of debris and / or corrosion within the connector. If the vehicle meets these conditions, please inspect the inside…
• 10224142Jul 8, 2022Engine cooling. TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
• 10220183Jun 14, 2022Body and structure. TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address…
• 10220179Jun 7, 2022Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10213900May 31, 2022Electrical system, Equipment. TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10213897May 27, 2022Equipment. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs
• 10220174May 26, 2022Equipment. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation.
• 10220154May 13, 2022Other or unknown. TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
• 10220147May 6, 2022Electrical system. TSB: Some 2019 model year Avalon Hybrid, 2018 ? 2019 Camry Hybrid, and 2019 ? 2021 RAV4 Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor ?A? Signal Plausibility Failure). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this…
• 10211794Apr 6, 2022Electrical system. TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the jumper cables are hooked up on or around the engine…
• 10214334Mar 23, 2022Electrical system, Engine cooling. TSB: Some 2019 ? 2021 model year RAV4 Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) stored: ?P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure) ?P1C8049 (Hybrid/EV Battery Voltage System Isolation [Rear Motor Area] Internal Electronic Failure) The vehicle may also exhibit static or distortion when listening to AM radio.
• 10209001Feb 7, 2022Engine cooling. TSB: Some 2020 ? 2021 model year TMMC and TMMK built RAV4 and RAV4 Hybrid vehicles may exhibit damp carpeting in the front floor area. This may be due a condition in which the inside of the HVAC drain cooler hose is obstructed with plastic. Follow the Repair Procedure in this bulletin to address this condition
• 10207963Jan 28, 2022Electrical system. TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
• 10207946Jan 12, 2022Wheels, Tires, Equipment. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center…
• 10206528Dec 17, 2021Electrical system, Engine, Equipment. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine…
• 10204571Nov 23, 2021Body and structure. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation.
• 10204562Nov 12, 2021Equipment. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ?
• 10203552Oct 14, 2021Equipment. OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see T-SB-0089-21.
• 10203549Oct 14, 2021Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10203539Oct 5, 2021Transmission and drivetrain, Electrical system, Equipment. TT: Some vehicles may exhibit seat memory switch function inoperative condition if the Seating Position Control ECU is not initialized. The Pre-Delivery Service (PDS) bulletin (link below) instructs technicians to perform this initialization after the D/C Cut Fuse is installed.
• 10203530Oct 1, 2021Suspension. TT: **Puerto Rico Only** Customer states hearing a loud clunk/abnormal noise coming from the front of the vehicle when going over bumps.
• 10202494Sep 27, 2021Body and structure, Equipment. TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin…
• 10201369Jul 9, 2021Equipment. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ?
• 10201357Jul 7, 2021Fuel system, Electrical system. DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10198152May 26, 2021Equipment. TT: DTC P1AC000 is currently under investigation. Please create a TAS case and contact TAS for instruction prior to diagnosing or repairing the vehicle. For pre-sold units: Do not clear codes and contact TAS on the next available business day. For sold units: Continue with diagnosis and repair. Save all data and contact TAS on the next available business day. This is occurring in very low mileage vehicles at <500…
• 10198150May 24, 2021Equipment. Updates to the 2014-2021 toyota universal flat rate manual
• 10198104May 3, 2021Equipment, Electrical system. TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone…
• 10190460Mar 17, 2021Air bags. Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10186193Dec 14, 2020Electrical system, Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10184558Nov 19, 2020Equipment, Fuel system. DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10184557Nov 19, 2020Equipment. RAV4 HV ?REFUELING PERFORMANCE 20TE04 & 20TE05 Quick Reference Guide
• 10184556Nov 19, 2020Equipment, Fuel system. DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10181783Sep 30, 2020Equipment, Electrical system. TSB: OBSOLETE NOTICE September 30, 2020: This bulletin is now obsolete. Please see T-SB-0095-20.
• 10181782Sep 30, 2020Equipment, Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10181746Sep 11, 2020Brakes. TT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds.
• 10179734Aug 19, 2020Equipment, Steering. TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel.
• 10179602Aug 5, 2020Engine cooling, Electrical system. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris…
• 10178787Jul 20, 2020Electrical system. TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper…
• 10178773Jul 2, 2020Fuel system, Electrical system. DL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10178772Jul 2, 2020Equipment. DL: Dealer Inventory Procedures have been added for inclusion of a Point of Sale Disclosure
• 10178771Jul 2, 2020Fuel system, Electrical system. RE: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10178770Jul 2, 2020Electrical system, Fuel system. DE: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10177583Jun 4, 2020Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error…
• 10177581Jun 3, 2020Electrical system, Steering. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced with ADAS systems (LTA, LKA, DRCC) turned on or after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Sensor Zero Point Calibration and…
• 10177579Jun 3, 2020Equipment, Electrical system. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
• 10176706May 29, 2020Fuel system. RL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the "Distance to Empty" shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10176705May 28, 2020Engine cooling, Electrical system. TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical connector.
• 10176704May 28, 2020Body and structure, Equipment. TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location
• 10176703May 28, 2020Fuel system. RL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the "Distance to Empty" shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10176702May 28, 2020Fuel system. RL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the "Distance to Empty" shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…

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