2021 Toyota RAV4 Prime Electrical system Problems
- Complaints
- 37about this part
- Share
- 37%of 99 total for the year
- Median mileage
- —not reported
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 37 complaints about the electrical system of the 2021 Toyota RAV4 Prime, 37% of the 99 complaints for this model year. 1 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The manufacturer issued a recall 10 months ago warning of an electrical charging system issue. They still do not have replacement part available for dealers to repair/replace this. We paid $50,000 for a plug in vehicle that could potentially overheat and catch fire inside our garage. The manufacturer has not provided a repair in a reasonable amount of time.”
NHTSA complaint #11588041, filed 2024-05“RE: RECALL # 23TA07 for 201 Toyota Rav Prime. An interim recall notice was issued a year ago stating We are currently preparing a remedy. We will notify you again when remedy is available. Toyota Corporate has no information when this recall will be addressed. I paid over $5000 to get a plug- in hybrid and now cannot use the plug- in feature when temperature is below 40 degrees in the winter. The car is useless as designed.”
NHTSA complaint #11584903, filed 2024-04“Toyota dealerships stated that there is no fix for recalled issue and not to charge the vehicle with the charger and to park it outside my home due to a Potential fire concern We are going on almost a year on this recall and there is still no fix. Recall Code: 23TB07.”
NHTSA complaint #11578192, filed 2024-03“I received the recall letter (23TB07) 7/12/2023 stating that my RAV4 had potential to start on fire. I have called several times and been told that on this date (11/2/2023), almost 5 months later, there is still no remedy and that there is no projected date for remedy.”
NHTSA complaint #11553255, filed 2023-11“I was driving along an expressway on a rainy night. The plug-in hybrid car was operating on battery power. Suddenly the motor went dead and it slowed to a stop. This was very dangerous because the expressway traffic had to swerve around me. I may have seen a hybrid system malfunction warning on the display, but I was so distraught that I didn't think to take a photo. After about 5 minutes, I was able to start the car and drive away. The Toyota dealer examined the car later and could find nothing wrong.”
NHTSA complaint #11618481, filed 2024-10Related recalls
- 23V478000Jul 12, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles…Covers: Toyota RAV4 Prime 2021–2022, Lexus NX450H+ 2022
- 23V041000Feb 2, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving…Covers: Toyota RAV4 Prime 2021
Related service bulletins
- 11033412May 14, 2026Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we…
- 11028726Jan 30, 2026OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
- 11028722Jan 28, 2026Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map…
- 11028711Jan 6, 2026Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we…
- 11024098Sep 25, 2025The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially…
- 11024097Sep 24, 2025Technical instructions for 25td01 rear traction motor cable corrosion certain 2019 - 2024 rav4 hv (awd), 2021- 2024 rav4 prime, 2020-2024 highlander hv (awd), 2021-2024 venza hv…
- 11024096Sep 24, 2025The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially…
- 11024090Sep 18, 2025Technical instructions for 25td01 rear traction motor cable corrosion certain 2019 - 2024 rav4 hv (awd) 2021- 2024 rav4 prime 2020-2024 highlander hv (awd) 2021-2024 venza hv…
- 11024089Sep 18, 2025The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially…
- 11024084Sep 17, 2025Technical instructions for customer support program 22te09 hv floor under wire harness and rear traction motor cable corrosion certain 2021 – 2024 model year rav4 prime
Electrical system: other model years
Other parts of the 2021 Toyota RAV4 Prime
26 complaintsFuel system
18 complaintsBrakes
16 complaintsForward collision avoidance
10 complaintsAir bags
5 complaintsTransmission and drivetrain
5 complaintsVehicle speed control
4 complaintsEngine
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsLane departure
2 complaintsBack-over prevention (rear camera)
1 complaintsLatches, locks and linkages
1 complaints
← All problems reported for the 2021 Toyota RAV4 Prime
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology