2009 Toyota RAV4 Seat belts Problems

“On may 26, 2016, my mother was traveling north on I-69 near eddyville, kentucky in her 2009 Toyota RAV4 with my son in the front passenger seat. A driver traveling south on I-69 crossed the median into the northbound lane, and collided with my mother's vehicle head-on. At the time of the collision, both my mother and son were wearing their seat belts, however, the seat belts did not work properly and contributed to my mother and son's serious injuries. During the collision, the lap belt on both seat belts tightened substantially, while the shoulder restraint never tightened or locked. …”

“The shoulder seatbelts in one of the second-row outboard seats was totally broken by the friction of a metal on the shoulder retractor end. I received a recall for repair the lap seatbelts for the same problem but not include the shoulder end. He broke when the car was stopped and the passenger tried to belt .”

“The contact owns a 2009 Toyota RAV4. The contact received notification of NHTSA campaign number: 16v096000 (seat belts). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.”

“The contact owns a 2009 Toyota RAV4. The contact received notification of NHTSA campaign numbers: 15v577000 (visibility/wiper) and 16v096000 (seat belts) however, the parts for the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced any failure. The manufacturer was made aware of the issue. Part distribution disconnect.”