2020 Toyota RAV4 Technical Service Bulletins

304 technical service bulletins (TSBs) are on record for the 2020 Toyota RAV4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10201356Jul 7, 2021Electrical system, Fuel system. DP: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10201352Jul 6, 2021Transmission and drivetrain. TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
• 10198150May 24, 2021Equipment. Updates to the 2014-2021 toyota universal flat rate manual
• 10198127May 7, 2021Electrical system, Equipment. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
• 10198104May 3, 2021Equipment, Electrical system. TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone…
• 10190462Mar 22, 2021Steering, Back-over prevention (rear camera). TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?), which may be more pronounced after a cold soak. The steering angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point Memorization and the Steering Sensor Zero Point Calibration must…
• 10190461Mar 22, 2021Equipment. TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.
• 10190460Mar 17, 2021Air bags. Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10190453Mar 12, 2021Back-over prevention (rear camera), Brakes. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10190448Mar 5, 2021Seats. TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address…
• 10190482Mar 4, 2021Fuel system. RE: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10190479Mar 4, 2021Fuel system, Other or unknown. RAV4 HV Refueling Performance - Job Aid 20TE04 20TE05 20TE06
• 10190478Mar 4, 2021Air bags, Fuel system. DP: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10190475Mar 3, 2021Fuel system. DE: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10190473Mar 3, 2021Fuel system. TSB: Some 2019 ? 2021 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be…
• 10188926Feb 19, 2021Fuel system. DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10188913Feb 3, 2021Equipment. TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10187269Jan 25, 2021Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10187267Jan 22, 2021Back-over prevention (rear camera). TT: Some 2019-2020 model year RAV4 and RAV4 HV 4WD vehicles may exhibit a front brakesqueal/squeak noise when braking at low speeds.
• 10187264Jan 20, 2021Back-over prevention (rear camera). TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
• 10187274Jan 5, 2021Seat belts, Back-over prevention (rear camera). TSB: Some 2020 ? 2021 model year Tundra vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ?
• 10185763Dec 22, 2020Air bags, Fuel system. DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10187241Dec 14, 2020Back-over prevention (rear camera), Brakes. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10187239Dec 14, 2020Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10186195Dec 14, 2020Brakes. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
• 10186193Dec 14, 2020Electrical system, Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10185788Dec 11, 2020Equipment. OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.
• 10185772Dec 9, 2020Suspension, Visibility (wipers, defrost, mirrors). TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear-view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. Follow the Repair Procedure in this bulletin to improve this condition.
• 10184558Nov 19, 2020Equipment, Fuel system. DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10184557Nov 19, 2020Equipment. RAV4 HV ?REFUELING PERFORMANCE 20TE04 & 20TE05 Quick Reference Guide
• 10184556Nov 19, 2020Fuel system, Equipment. DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10184554Nov 19, 2020Electrical system. TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with all iPhone® 12 models. An updated USB port is available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
• 10184549Nov 13, 2020Equipment, Electrical system. TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.
• 10184546Nov 11, 2020Equipment, Transmission and drivetrain. RE: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system.
• 10184544Nov 11, 2020Transmission and drivetrain, Equipment. DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system.
• 10184543Nov 11, 2020Equipment, Transmission and drivetrain. DL: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system.
• 10184539Nov 2, 2020Electrical system, Equipment. TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
• 10182959Oct 29, 2020Equipment. FAQ: Frequently Asked Questions for CUSTOMER SUPPORT PROGRAM 20TE05
• 10182958Oct 29, 2020Equipment. FAQ: Frequently Asked Questions for CUSTOMER SUPPORT PROGRAM 20TE04
• 10182957Oct 29, 2020Fuel system, Equipment. TSB: Some 2019 ? 2020 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be…
• 10182956Oct 29, 2020Fuel system, Other or unknown. RL: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. The following information is provided to inform you and your staff of the…
• 10182955Oct 29, 2020Fuel system. DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10182954Oct 29, 2020Fuel system, Other or unknown. RL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10182953Oct 29, 2020Fuel system. DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10183293Oct 28, 2020Fuel system, Air bags. RE: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10182951Oct 28, 2020Fuel system. RE: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be…
• 10183289Oct 27, 2020Engine cooling, Electrical system. TT: Some 2019-2020 model year RAV4 HV vehicles may experience DTC codes P0AA649 / P1C8049. - P0AA649-Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure - P1C8049-Hybrid/EV Battery Voltage System Isolation (Rear Motor Area) Internal Electronic Failure Vehicles exhibiting this condition have been experiencing a short in MGR connector due to corrosion.
• 10183286Oct 22, 2020Electrical system, Other or unknown. TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with only iPhone® 12 devices (iPhone® 12, iPhone® 12 Max, iPhone® 12 Pro, or iPhone® 12 Pro Max).
• 10183281Oct 21, 2020Engine cooling. TT: HVAC drain tube is found to be blocked/clogged.
• 10183280Oct 21, 2020Back-over prevention (rear camera). TT: During recent discharged battery cases on vehicles equipped with LG DCM, there was confusion if a DCM update was available. Technicians are relying on the Techstream Healthcheck to determine if an update is possible.

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