2020 Toyota RAV4 Technical Service Bulletins

304 technical service bulletins (TSBs) are on record for the 2020 Toyota RAV4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10183276Oct 21, 2020Back-over prevention (rear camera). TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair…
• 10183274Oct 20, 2020Brakes. TT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds.
• 10183185Oct 14, 2020Equipment. TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
• 10182983Oct 12, 2020Equipment, Electrical system, Steering. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s…
• 10182982Oct 9, 2020Equipment. 2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle…
• 10182968Oct 6, 2020Electrical system. TT: A 12V Battery Discharged and / or Dead condition can be due to multiple causes. In order to properly diagnose and determine the root cause it?s important to follow a structured process to identify any contributing issues and determine the proper remedy.
• 10181783Sep 30, 2020Equipment, Electrical system. TSB: OBSOLETE NOTICE September 30, 2020: This bulletin is now obsolete. Please see T-SB-0095-20.
• 10181782Sep 30, 2020Equipment, Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10181780Sep 29, 2020Electrical system, Equipment. TSB Some 2019 ? 2020 model year RAV4 vehicles may exhibit an AWD Warning Light ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition.
• 10181746Sep 11, 2020Brakes. TT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds.
• 10181786Sep 1, 2020Equipment, Electrical system. TSB: Some 2020 model year Toyota vehicles equipped with JBL amplifiers may exhibit no sound in all modes, an intermittent loud popping noise, and/or static noise coming from the speakers. Updated amplifiers are available through the exchange program to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
• 10179791Aug 31, 2020Engine cooling, Equipment. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
• 10179747Aug 31, 2020Equipment. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
• 10179780Aug 19, 2020Steering, Equipment. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must…
• 10179778Aug 19, 2020Steering, Equipment. TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel.
• 10179736Aug 19, 2020Steering, Electrical system, Equipment. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must…
• 10179734Aug 19, 2020Equipment, Steering. TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel.
• 10179775Aug 14, 2020Visibility (wipers, defrost, mirrors), Equipment, Suspension. TSB: Some 2019 ? 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces.
• 10179731Aug 14, 2020Equipment, Visibility (wipers, defrost, mirrors). TSB: Some 2019 ? 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces.
• 10179765Aug 12, 2020Equipment, Electrical system. TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the…
• 10179721Aug 12, 2020Electrical system. TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the…
• 10179702Aug 7, 2020Engine. TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
• 10179606Aug 7, 2020Equipment, Engine. TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
• 10179698Aug 5, 2020Engine cooling, Electrical system, Equipment. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris…
• 10178528Jul 31, 2020Body and structure. OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.
• 10178524Jul 30, 2020Engine cooling. TT: HVAC drain tube is found to be blocked/clogged.
• 10178787Jul 20, 2020Electrical system. TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper…
• 10178776Jul 8, 2020Transmission and drivetrain. TSB: Some 2019 - 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal noise from the rear differential assembly when accelerating from a stop and/or on deceleration after driving the vehicle for 15 - 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system.
• 10177779Jun 23, 2020Engine cooling. TT: Repairing a 1234YF HVAC system on a gas powered (non-hybrid) Toyota vehicle may require additional compressor oil to complete the repairs. The various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toyota Approved Dealer Equipment website.
• 10177774Jun 18, 2020Steering. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Sensor Zero Point Calibration and Steering Angle Neutral Point memorization must be…
• 10177773Jun 18, 2020Electrical system. TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
• 10177772Jun 16, 2020Steering, Electrical system. TSB: Some 2019 ? 2020 model year RAV4 or RAV4 Hybrid vehicles may experience a red or yellow Electronic Power Steering (EPS) light ON condition with Diagnostic Trouble Code (DTC) C05D604 present when starting the vehicle or while driving. The EPS logic in the EPS gear assembly ECU has been modified to reduce the possibility of this condition.
• 10177592Jun 12, 2020Engine. TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
• 10177583Jun 4, 2020Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error…
• 10177581Jun 3, 2020Electrical system, Steering. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced with ADAS systems (LTA, LKA, DRCC) turned on or after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Sensor Zero Point Calibration and…
• 10177579Jun 3, 2020Equipment, Electrical system. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
• 10177575Jun 1, 2020Engine. TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
• 10176705May 28, 2020Engine cooling, Electrical system. TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical connector.
• 10176704May 28, 2020Body and structure, Equipment. TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location
• 10176504May 18, 2020Electrical system, Equipment. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
• 10176493May 13, 2020Electrical system, Equipment. TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
• 10176286May 7, 2020Electrical system. TSB: Some 2019 ? 2020 model year RAV4 HV vehicles may experience a difficult-to-start condition accompanied by a hybrid system warning lamp occurring during below-freezing temperatures (< 32°F). This condition may occur at initial start-up after a short-distance drive. After performing a Health Check, the Diagnostic Trouble Codes (DTCs) U011087 and U029387 may be present. These codes are because of the IGCT…
• 10176280May 1, 2020Suspension. TT: Customers may experience abnormal noise/vibration from the hybrid transaxle.
• 10174921Apr 23, 2020Equipment. TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age.
• 10174898Apr 13, 2020Body and structure, Electrical system. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories. ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are…
• 10174896Apr 9, 2020Lane departure, Visibility (wipers, defrost, mirrors). TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
• 10174890Apr 6, 2020Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post)…
• 10174887Apr 2, 2020Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit a condition in which the Toyota app does not accept the activation code and/or becomes inoperative, and/or the SOS call center does not receive the vehicle?s location data in a timely manner.
• 10173969Mar 19, 2020Electrical system. Some 2020 model year Tundra vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative ?DTC B15DB present ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting Some 2020 model year Tundra, RAV4, RAV4 Hybrid, Highlander, or Highlander Hybrid vehicles equipped with Audio Plus (version 1210), or…
• 10190459Mar 16, 2020Electrical system, Back-over prevention (rear camera). TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.

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