2024 Toyota Sienna Hybrid Body and structure Problems
- Complaints
- 6about this part
- Share
- 9%of 70 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 6 complaints about the body and structure of the 2024 Toyota Sienna Hybrid, 9% of the 70 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The lift gate strut bent when I tried to close the rear door, then when I tried to open the door to see what the issue was, the strut exploded. The parts went flying and almost hit me in the face, I could feel the air on my cheek as it blew past me. The spring and metal parts inside the strut shot all the way across my cul de sac, and the noise it created sounded like a gunshot. My neighbors came out of their houses to see what happened because it was so loud. We have an appointment at the dealer tomorrow to get it looked at. …”
NHTSA complaint #11667874, filed 2025-06“Dear Sir/Madam, I am writing to formally raise a complaint regarding a serious and ongoing issue with my 2024 Toyota Sienna XLE AWD, purchased in April 2024 in Illinois. From the very first day, the trunk door has not functioned properly — often failing to close, randomly opening, or requiring manual force to shut. Despite repeated service visits across multiple states (IL, SC, NC) and investing considerable time, fuel, and lost income as a contractor, this issue persisted for over 18 months, creating safety concerns and inconvenience for me and my family. …”
NHTSA complaint #11693267, filed 2025-10“Keeps bottoming out suspension is specification is stated at 5.6 inches and I measured 3.3/4 unloaded never get a response on my complaints from my last repair and resolution on what they admitted that suspension was too low and wouldn’t put it in writing only saying that vantage mobility saying that it’s height requirements are as stated by vantage but no mention of ground clearance that I wanted them to verify that it’s specifications are stated at 6.5 inches and i measured 3 3/4 empty then they tell me not to go by specs and I’m a retired from wright Patterson Air Force base in the…”
NHTSA complaint #11691531, filed 2025-10“The power liftgate on my 2024 Toyota Sienna consistently fails to complete a full close-and-latch cycle. When activated, the liftgate begins its closing sequence normally but then aborts the cycle during the final stages of latching. The system emits an audible beeping signal and the liftgate reverses direction, reopening approximately one-quarter of the way. This failure occurs repeatedly when the vehicle is stationary with no external obstruction present. …”
NHTSA complaint #11746650, filed 2026-06“Trunk will not open or close properly. Made a screeching sound when you open or close initially. Then eventually it stops opening or closing unless you assist.”
NHTSA complaint #11672717, filed 2025-07Related service bulletins
- 11027555Dec 2, 2025Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable…
- 11026324Nov 24, 2025Some 2024 – 2025 model year Sienna Hybrid and Sienna Hybrid MaaS Package vehicles may exhibit a condition in which the rear No. 1 seat assembly (for captain seat type) squeaks or…
- 11026304Nov 6, 2025Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door…
- 11014177Jan 6, 2025Some 2021 – 2024 model year Sienna Hybrid vehicles may exhibit a condition in which the front passenger carpet is untucked and torn at the center console, as shown in Figure 1…
- 11012744Dec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11012743Dec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11012742Dec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11012735Dec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11012727Dec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11010059Sep 3, 2024Some customers have expressed concern that the wireless functions of their Key Fob stop working. Key Fob LEDs will not turn ON, but engine starts with key held up against start…
Body and structure: other model years
Other parts of the 2024 Toyota Sienna Hybrid
18 complaintsOther or unknown
17 complaintsEngine
7 complaintsVehicle speed control
7 complaintsForward collision avoidance
5 complaintsSeats
5 complaintsTransmission and drivetrain
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsLatches, locks and linkages
3 complaintsTires
3 complaintsFuel system
2 complaintsSuspension
2 complaints
← All problems reported for the 2024 Toyota Sienna Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology