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Fuel systemPart report

2021 Toyota Venza Hybrid Fuel system Problems

Complaints
14about this part
Share
7%of 188 total for the year
Median mileage
1,848miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the fuel system of the 2021 Toyota Venza Hybrid, 7% of the 188 complaints for this model year. Where a mileage was given, the median is 1,848 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Fuel gauge and fuel tank do not operate properly, like the 2020 rav 4 gas tank problem. On 2/8/21 when the gauge indicated 1/2 tank, I put in 9.997 gal of gas, since this car only has a 14 1/2 gal tank the tank must not have been 1/2 full. On 2/14/21 the gauge read 2/3 , I pumped gas and the pump shut off at 1.1 gal, I slowly added gas as the pump kept clinking off till I got a total of 1.743 gal of gas into the tank. I started the engine and the gas gauge still read 2/3, so I started the gas pump again slowly added another 1.287 gal of gas. …”

NHTSA complaint #11399703, filed 2021-03, 2,504 miles

“My 2021 Toyota Venza Hybrid le claims to have a 14.5 fuel tank capacity by Toyota but mine will only fill up to around 11 gallons when it gets to empty. I took the vehicle in twice to Toyota's service department and they confirmed my vehicle was only filing up to 11 gallons but that this was 'normal and part of the design since it has a reserve of gas.' however, the new Toyota rav4 hybrids are reporting the same exact issue which Toyota has acknowledged. Both vehicles share the same engine, hybrid system, and same 14.5 fuel tank and are almost identical mechanically. …”

NHTSA complaint #11376424, filed 2020-11, 1,192 miles

“I am submitting this complain regarding my 2021 Toyota Venza, which has developed a serious defect involving the fuel system. Although my vehicle is fairly new, I began experiencing problems with the fuel door not opening properly. Initially, I could not access the fuel cap, which left me unable refuel in a timely manner. Soon after, I noticed additional fueling issues: while attempting to refuel, the gas pump would repeatedly shut off and stop the fueling process. …”

NHTSA complaint #11688955, filed 2025-09

“I was turning onto traffic and I tried pressing the gas pedal and nothing happened. I was in instant shock as I feared I was gonna be hit then I pressed the gas pedal again and I was able to accelerate properly. This just recently happened but hasn't happened again since.”

NHTSA complaint #11462026, filed 2022-04

“On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. …”

NHTSA complaint #11523806, filed 2023-05

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
2022614%
2021147%

Other parts of the 2021 Toyota Venza Hybrid

Visibility (wipers, defrost, mirrors)
79 complaints
Other or unknown
42 complaints
Exterior lighting
16 complaints
Electrical system
15 complaints
Brakes
13 complaints
Vehicle speed control
12 complaints
Engine
11 complaints
Transmission and drivetrain
9 complaints
Air bags
7 complaints
Body and structure
7 complaints
Forward collision avoidance
5 complaints
Steering
5 complaints

← All problems reported for the 2021 Toyota Venza Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology