2020 Volkswagen Atlas Electrical system Problems
- Complaints
- 11about this part
- Share
- 41%of 27 total for the year
- Median mileage
- 66,524miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the electrical system of the 2020 Volkswagen Atlas, 41% of the 27 complaints for this model year. Where a mileage was given, the median is 66,524 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I enrolled in the Volkswagen Car-Net Safe & Secure Trial for my 2020 VW Atlas, and shortly after, received a SOS error code disabling the Emergency Assistance available for the vehicle. I had no prior issues with the SOS error code/Emergency Assistance until I was enrolled in the trial. The dealership has confirmed that there is an internal failure with the Car-Net module in the vehicle.”
NHTSA complaint #11637658, filed 2025-01“Two main issues... The automatic breaking will break in the most random spots. There is no car around but it reacts to certain ways the lines are painted on the road is my guess. It will do it to some cross walks as well as some round abouts. I've had to just turn it off so it doesn't kill me. Also, another issue is the battery. I just had the battery checked and it is good but when the the fuel gets below quarter taken the car will not crank. This has happened 3 times now.”
NHTSA complaint #11680489, filed 2025-08“The vehicle was giving a false alert about my driver's door being opened. The door was infact closed properly. During this time when i was driving when i came to a slowed or complete stop the car put the emgergency/parking brake on. This happened twice in seven days. I took the car to the dealership to look at it and it appears to be a known defect that the door latch can freeze and cause this malfunction. The car has not been in an accident and is less than 5 years old. The repair is $1000. …”
NHTSA complaint #11632608, filed 2024-12“We've had our Atlas since 5/2020. Since then, we've had multiple issues similar to what I have seen reported on VW's upcoming recall. I am not sure how VW intends to identify which VIN's are an issue, but ours should probably be included. Here's a list of issues... 1) Emergency braking goes off when backing up, even though there is no risk. 2) Emergency braking goes off at the end of a decline when the road is transitioning from angled to flat. Since you're pointed down, it thinks the upcoming road is another vehicle. …”
NHTSA complaint #11457682, filed 2022-03“When turning my vehicle to the left or right at slow speeds, the steering wheel rattles and wants to auto correct to a straight position. This has caused my wife and I to almost collide with other parked vehicles. The GPS in my vehicle has recently started to go haywire and fail to give any correct guidance. I plugged in my iPhone to use my CarPlay Map and the issue transfers over to the gps on my phone as well. The moment I unplug the phone, the issue resolves on my phone but resumes on my vehicles gps. My heater won’t take affect until I reached approx 80 degrees. …”
NHTSA complaint #11581839, filed 2024-04Related service bulletins
- 11035772Jul 15, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the…
- 11030829Mar 6, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct…
- 11028490Jan 6, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a…
- 11027254Dec 8, 2025Diagnosis for Excessive Current Draw.
- 11026186Nov 20, 2025A "How To" activate Car Net® 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected)
- 11022722Aug 27, 2025Activation
- 11020323Jun 11, 2025Remote Key Battery Replacement
- 11012470Dec 6, 2024Internal Moisture Accumulation
- 11010025Oct 16, 2024Green Light Does Not Illuminate
- 11010030Oct 10, 2024Volkswagen is extending warranty coverage for the Front Door Wiring Harnesses on certain 2019-2023 Atlas and Atlas Cross Sport vehicles identified by the U70 Warranty Key for 5…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 29% |
| 2025 | 18 | 35% |
| 2024 | 45 | 26% |
| 2023 | 37 | 26% |
| 2022 | 44 | 24% |
| 2021 | 149 | 31% |
| 2020 | 11 | 41% |
| 2019 | 76 | 16% |
| 2018 | 111 | 24% |
Other parts of the 2020 Volkswagen Atlas
8 complaintsForward collision avoidance
7 complaintsOther or unknown
5 complaintsSteering
5 complaintsBrakes
4 complaintsEngine
3 complaintsFuel system
2 complaintsTransmission and drivetrain
2 complaintsLane departure
1 complaintsSeats
1 complaintsBody and structure
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2020 Volkswagen Atlas
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology