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Other or unknownPart report

2020 Volkswagen Atlas Other or unknown Problems

Complaints
5about this part
Share
19%of 27 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the other or unknown of the 2020 Volkswagen Atlas, 19% of the 27 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I enrolled in the Volkswagen Car-Net Safe & Secure Trial for my 2020 VW Atlas, and shortly after, received a SOS error code disabling the Emergency Assistance available for the vehicle. I had no prior issues with the SOS error code/Emergency Assistance until I was enrolled in the trial. The dealership has confirmed that there is an internal failure with the Car-Net module in the vehicle.”

NHTSA complaint #11637658, filed 2025-01

“The car will shut down/stall while sitting at a red light. The START/Stop function is turned off, I turn it off while driving. So I am stalled at a red light and then have to place the car back into park and restart it. There are no messages or warning lights that appear on the dashboard. This is a risk because we are sitting in traffic with a stalled car that quickly needs to be restarted. This has happened several times.”

NHTSA complaint #11752297, filed 2026-07

“Hi please tell me if you can help me or help me find someone who can help me A friend imported from the USA to Romania a car VW Atlas chassis series . In order to register in Romania at the local Vehicle Department, the officer must see a chassis / VIN number carved on steel and compare this number with the VIN number on the windshield dashboard and in the documents. I found only two stickers with VIN: 1) on the doorstep from the driver. 2) another sticker in the area of the spare tire. I didn't find the stamped VIN. …”

NHTSA complaint #11436096, filed 2021-10

“Navigation system (GPS) does not show correct location and 'reroutes' off the correct path. This could lead to dangerous conditions if using in an unfamiliar location (which is the point of having a navigation system). Navigation system has suggested turning wrong direction onto one-way street, turning into rivers and lakes, making U-turn on expressway, and driving through private property.”

NHTSA complaint #11577526, filed 2024-03

“In the beginning of Novemeber 2021 with 7680 miles an alarm stating Error: Driver door contact switch Fault: Electronic parking brake Attention: Engine is running. Error: Start Stop The check engine light/EPC lights were on. Windows do not open or open about an inch by themselves. This issue occurs most times when starting the vehicle. VW was made aware and checked the vehicle stating the driver side door harness needs to be replaced but there is shipping delays. …”

NHTSA complaint #11448453, filed 2022-01

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026321%
20251224%
20243218%
20232618%
20222715%
20217916%
2020519%
20196213%
20187316%

Other parts of the 2020 Volkswagen Atlas

Electrical system
11 complaints
Air bags
8 complaints
Forward collision avoidance
7 complaints
Steering
5 complaints
Brakes
4 complaints
Engine
3 complaints
Fuel system
2 complaints
Transmission and drivetrain
2 complaints
Lane departure
1 complaints
Seats
1 complaints
Body and structure
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2020 Volkswagen Atlas

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology