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Other or unknownPart report

2023 Volkswagen Atlas Other or unknown Problems

Complaints
26about this part
Share
18%of 142 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 26 complaints about the other or unknown of the 2023 Volkswagen Atlas, 18% of the 142 complaints for this model year.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“There is something wrong with the infotainment system in my car. It doesn't matter if my phone is hardwired via a USB-C cable or connected wirelessly via CarPlay. It happens even when my wife is using her phone too. My infotainment system keeps disconnecting. We are both owners of iPhones she has an iPhone 16 pro max and I have an iPhone 15 Pro max”

NHTSA complaint #11661049, filed 2025-05

“Three times now, when shifting from drive to reverse, the engine turns off. A notification flashes on the dash (paraphrasing here) saying to restart the vehicle manually. The car then has to be put into park, turned off from the battery only status, then restarted. Last night when this happened, I was almost hit by a car backing into a parking space because I stalled out.”

NHTSA complaint #11646471, filed 2025-03

“When vehicle was pitched Feb of 2023 VW Atlas crosssport. The screen would go black and when I called Harnish VW of Puyallup in WA. They said they were aware of the issue and there was no fix. Recently saw online that VW was aware of this issue and that it could cause further damage to the vehicle and there is still no fix. My screen still goes out (black screen) and nobody has been able to fix it when asked about it.”

NHTSA complaint #11736520, filed 2026-05

“The rear door on the SUV has opened spontaneously while parked on two occasions. The car has been owned by me for just 3 months and has 3577 miles on it currently. Within 2 days of taking delivery (129 miles) the care needed reprogramming. I noted a warning light and error message with auto start / stop 2 days ago. The dealer has not been able to reproduce this intermittent problem.”

NHTSA complaint #11536145, filed 2023-08

“I have been experiencing problems with my car's navigation system where the system shows the wrong location of the car. It does not matter if I used the car's navigation system or Apple Maps via CarPlay, the location on the map is often wrong. This could easily be a safety issue especially when using the navigation system in an unfamiliar area. This issue seems to be widespread across different model years for the Atlas.”

NHTSA complaint #11580441, filed 2024-04

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026321%
20251224%
20243218%
20232618%
20222715%
20217916%
2020519%
20196213%
20187316%

Other parts of the 2023 Volkswagen Atlas

Electrical system
37 complaints
Engine
37 complaints
Air bags
22 complaints
Fuel system
20 complaints
Brakes
15 complaints
Exterior lighting
15 complaints
Forward collision avoidance
9 complaints
Transmission and drivetrain
8 complaints
Back-over prevention (rear camera)
5 complaints
Lane departure
3 complaints
Steering
3 complaints
Engine cooling
2 complaints

← All problems reported for the 2023 Volkswagen Atlas

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology