2023 Volkswagen Atlas Other or unknown Problems
- Complaints
- 26about this part
- Share
- 18%of 142 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 26 complaints about the other or unknown of the 2023 Volkswagen Atlas, 18% of the 142 complaints for this model year.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is something wrong with the infotainment system in my car. It doesn't matter if my phone is hardwired via a USB-C cable or connected wirelessly via CarPlay. It happens even when my wife is using her phone too. My infotainment system keeps disconnecting. We are both owners of iPhones she has an iPhone 16 pro max and I have an iPhone 15 Pro max”
NHTSA complaint #11661049, filed 2025-05“Three times now, when shifting from drive to reverse, the engine turns off. A notification flashes on the dash (paraphrasing here) saying to restart the vehicle manually. The car then has to be put into park, turned off from the battery only status, then restarted. Last night when this happened, I was almost hit by a car backing into a parking space because I stalled out.”
NHTSA complaint #11646471, filed 2025-03“When vehicle was pitched Feb of 2023 VW Atlas crosssport. The screen would go black and when I called Harnish VW of Puyallup in WA. They said they were aware of the issue and there was no fix. Recently saw online that VW was aware of this issue and that it could cause further damage to the vehicle and there is still no fix. My screen still goes out (black screen) and nobody has been able to fix it when asked about it.”
NHTSA complaint #11736520, filed 2026-05“The rear door on the SUV has opened spontaneously while parked on two occasions. The car has been owned by me for just 3 months and has 3577 miles on it currently. Within 2 days of taking delivery (129 miles) the care needed reprogramming. I noted a warning light and error message with auto start / stop 2 days ago. The dealer has not been able to reproduce this intermittent problem.”
NHTSA complaint #11536145, filed 2023-08“I have been experiencing problems with my car's navigation system where the system shows the wrong location of the car. It does not matter if I used the car's navigation system or Apple Maps via CarPlay, the location on the map is often wrong. This could easily be a safety issue especially when using the navigation system in an unfamiliar area. This issue seems to be widespread across different model years for the Atlas.”
NHTSA complaint #11580441, filed 2024-04Related service bulletins
- 11038144Sep 10, 2026Remove Key FOB battery for 20 seconds to restore proper operation.
- 11038143Sep 9, 2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11038142Sep 7, 2026This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software…
- 11038141Sep 3, 2026This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software…
- 11038140Sep 3, 2026This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software…
- 11036868Aug 6, 2026Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Differences between a leak and seepage
- 11035763Jul 20, 2026MIB3 Recovery Solution
- 11035765Jul 14, 2026Over-the-Air Software Update Dealer Recovery Process
- 11035764Jul 6, 2026Over-the-Air Software Update Dealer Recovery Process
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 21% |
| 2025 | 12 | 24% |
| 2024 | 32 | 18% |
| 2023 | 26 | 18% |
| 2022 | 27 | 15% |
| 2021 | 79 | 16% |
| 2020 | 5 | 19% |
| 2019 | 62 | 13% |
| 2018 | 73 | 16% |
Other parts of the 2023 Volkswagen Atlas
37 complaintsEngine
37 complaintsAir bags
22 complaintsFuel system
20 complaintsBrakes
15 complaintsExterior lighting
15 complaintsForward collision avoidance
9 complaintsTransmission and drivetrain
8 complaintsBack-over prevention (rear camera)
5 complaintsLane departure
3 complaintsSteering
3 complaintsEngine cooling
2 complaints
← All problems reported for the 2023 Volkswagen Atlas
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology