2023 Volkswagen Atlas Brakes Problems
- Complaints
- 15about this part
- Share
- 11%of 142 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 15 complaints about the brakes of the 2023 Volkswagen Atlas, 11% of the 142 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car engine shuts off several times a day, all the dash lights comes on and say that I am driving with the emergency transmission mode. The break is making a noise like metal against metal. My wife and kids are in risk because this is happening in the middle of a busy California freeway. I set up 2 service appointments that takes almost a month to find availability and when you finally find, they need the car for at least a week for testing, but cant provide a car loaner. no warnings before the engine stops.”
NHTSA complaint #11557558, filed 2023-11“I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. …”
NHTSA complaint #11650832, filed 2025-03“Starting at less than 15k miles the brakes started making loud grinding noises sounding like metal to metal grinding. The noises occured anytime the car was parked for any period of time. The noise would happen either in reverse or going forward. The car was taken to the dealership and I was told this was normal. I insisted it was not normal for a car with that many miles to have that kind of brake noise. The dealership replaced the brake pads and resurfaced the rotors. At 28k, the same problem with the brakes started again. The car is now at the dealership trying to get the issue fixed.”
NHTSA complaint #11649043, filed 2025-03“I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was Start Stop Error . Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. …”
NHTSA complaint #11664492, filed 2025-06“The first incident that occurred is that my car came to a complete stop while I was backing out of a driveway. I did not move at all while I pressed the accelerator (tried this while in drive and reverse), but my car stayed on. No lights or warning signals came up. Turned car off and on again, and I was able to drive away with no issues. Exactly 1 week later, I was trying to cross a 4-way intersection - all stop signs. When it was my turn to go, I took my foot off the brake, but my car did not move. The only warning/message that came up was to manually start my car. …”
NHTSA complaint #11542609, filed 2023-09Related recalls
- 22V718000Sep 26, 2022Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at…Covers: Volkswagen Atlas 2023, Atlas Cross Sport 2023
Related service bulletins
- 11036878Aug 27, 2026Repair or Replace Information
- 11036877Aug 27, 2026Brake rotor resurfacing
- 11026177Nov 6, 2025Warranty Instruction and guidance
- 11026176Nov 4, 2025Identify and resurfacing brake rotors.
- 11026174Nov 3, 2025Alignment sheet submission.
- 11018936May 1, 2025Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
- 11017580Apr 22, 2025Warranty brake rotor machining is allowed between 6 and 12 months or 6,000 and 12,000 miles
- 11016584Mar 12, 2025Brake Repair or Replacement Information
- 11007387Aug 22, 2024This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 7% |
| 2025 | 5 | 10% |
| 2024 | 37 | 21% |
| 2023 | 15 | 11% |
| 2022 | 50 | 27% |
| 2021 | 98 | 20% |
| 2020 | 4 | 15% |
| 2019 | 79 | 16% |
| 2018 | 75 | 16% |
Other parts of the 2023 Volkswagen Atlas
37 complaintsEngine
37 complaintsOther or unknown
26 complaintsAir bags
22 complaintsFuel system
20 complaintsExterior lighting
15 complaintsForward collision avoidance
9 complaintsTransmission and drivetrain
8 complaintsBack-over prevention (rear camera)
5 complaintsLane departure
3 complaintsSteering
3 complaintsEngine cooling
2 complaints
← All problems reported for the 2023 Volkswagen Atlas
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology