2011 Volkswagen EOS Technical Service Bulletins

851 technical service bulletins (TSBs) are on record for the 2011 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121171Oct 10, 2014Wheels. Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel speed sensor complaints.
• 10238938Oct 3, 2014Engine cooling, Transmission and drivetrain. Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT…
• 10121607Oct 3, 2014Equipment. Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
• 10243025Sep 29, 2014Equipment. VW Elsa Newsletter
• 10238965Sep 26, 2014Steering, Electrical system, Transmission and drivetrain, Back-over prevention…. Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
• 10120273Sep 26, 2014Transmission and drivetrain, Steering. Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.
• 10239541Sep 24, 2014Visibility (wipers, defrost, mirrors). Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
• 10120316Sep 24, 2014Equipment. Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be…
• 10239593Sep 23, 2014Electrical system. Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
• 10239821Sep 22, 2014Electrical system. MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
• 10120326Sep 22, 2014Engine cooling. Technical Bulletin (Intake Manifold Faults Stored in ECM Fault Memory issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM. The production solution improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also…
• 10056164Sep 22, 2014Other or unknown, Equipment. Volkswagen: see document search button for owner letter. An extension warranty, with specific conditions, 10 yrs or 120,000 miles,whichever is first, has been issued for emissions control systems warranty for intake manifold and fuel injectors. Model 2008-2011.
• 10252208Sep 19, 2014Brakes. AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
• 10237705Sep 19, 2014Visibility (wipers, defrost, mirrors). When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.
• 10120272Sep 19, 2014Electrical system. Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99.
• 10120270Sep 19, 2014Equipment. Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the…
• 10243023Sep 15, 2014Latches, locks and linkages, Electrical system, Steering. VW Elsa Newsletter
• 10239820Sep 8, 2014Electrical system. MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
• 10120327Sep 8, 2014Engine cooling. Technical Bulletin (Intake Manifold Fault issues): This document informs of Intake Manifold issues that are recognized in the ECM fault memory. The Production Solution to this issue was an improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
• 10252942Sep 5, 2014Equipment. Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
• 10237766Sep 5, 2014Electrical system. The DLC is intended for use with diagnostic scan tools and by emissions testing stations. However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
• 10239819Sep 4, 2014Electrical system. MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
• 10120328Sep 4, 2014Engine cooling. Technical Bulletin (Intake Manifold issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM. The fault codes are written in the document. The product solution for this issue an Improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for…
• 10241340Sep 2, 2014Engine. Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
• 10120329Sep 2, 2014Engine. Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
• 10238565Aug 29, 2014Engine. When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
• 10124481Aug 29, 2014Engine cooling. Tech Tips 92006-2014 Vehicles with 2.0T Gasoline Engine - N75 Solenoid Valve Diagnosis): When diagnosis on the above engine leads to the testing of the N75, please refer this document with graphical aid. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Turbocharger fault codes P0299 and P0234 can be diagnosed using this test.
• 10120284Aug 29, 2014Electrical system. Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
• 10241339Aug 22, 2014Engine cooling, Engine. Oil Consumption Measurement
• 10124480Aug 22, 2014Steering. Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document
• 10124479Aug 22, 2014Electrical system. Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not…
• 10124471Aug 22, 2014Engine. Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change…
• 10239843Aug 7, 2014Transmission and drivetrain. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
• 10124470Aug 7, 2014Transmission and drivetrain. Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): This document informs of debris in the clutch assembly causing too much drag torque from the multiple clutch. The production solution for this issue was an updated clutch. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty…
• 10242679Aug 1, 2014Fuel system. Elsa newsletter
• 10239842Jul 28, 2014Transmission and drivetrain. Slave Cylinder - Clutch Pedal Operation Diagnosis
• 10120233Jul 28, 2014Transmission and drivetrain. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
• 10243031Jul 14, 2014Equipment. VW Elsa Newsletter
• 10242369Jul 14, 2014Engine cooling, Equipment. VW Elsa Newsletter
• 10120205Jul 11, 2014Fuel system. Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return.
• 10250695Jul 10, 2014Fuel system. Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
• 10239233Jul 10, 2014Fuel system. Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI® Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
• 10238600Jul 4, 2014Transmission and drivetrain. Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the…
• 10120207Jul 4, 2014Transmission and drivetrain. Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
• 10241268Jul 2, 2014Equipment. PDI - Vehicle Inspection, Protection Removal and Detailing
• 10120213Jul 2, 2014Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and…
• 10243004Jun 9, 2014Tires, Electrical system, Equipment, Interior lighting, Steering, Exterior…. VW Elsa Newsletter
• 10242342Jun 9, 2014Equipment. VW Elsa Newsletter
• 10238972Jun 6, 2014Tires, Wheels. The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
• 10120155Jun 6, 2014Wheels, Tires. Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.

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