2011 Volkswagen EOS Technical Service Bulletins

851 technical service bulletins (TSBs) are on record for the 2011 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10243008Mar 3, 2014Engine cooling, Electrical system. VW Elsa Newsletter
• 10241264Feb 25, 2014Engine cooling, Fuel system. Fuel Additive to Help Prevent Sporadic Misfire Faults
• 10239409Feb 17, 2014Visibility (wipers, defrost, mirrors). If the sunroof / sunshade intermediate drive gear has been removed for a repair, please review the following picture for the correct orientation for the installation of the gear.
• 10252937Feb 14, 2014Electrical system. Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
• 10237761Feb 14, 2014Electrical system, Equipment. When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
• 10069514Feb 7, 2014Equipment. Summary to be provided on a future date.
• 10055442Feb 6, 2014Transmission and drivetrain. Volkswagen: some vehicles may experience an implausible transmission shift sequence stored in the transmission control module. There may be a lack of mobility upon start up and shifting complications. Stored dtc p2711. Also included jetta wagon model year 2009 and jetta sportwagen/golfwagon model years 2010-2012.
• 10239583Feb 4, 2014Visibility (wipers, defrost, mirrors). Wiper Motor Noisy or Inoperative
• 10241265Jan 27, 2014Engine cooling, Fuel system. Fuel Additive to Help Prevent Sporadic Misfire Faults
• 10239789Jan 24, 2014Electrical system, Visibility (wipers, defrost, mirrors), Other or unknown. To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM…
• 10238937Jan 24, 2014Transmission and drivetrain, Engine cooling. Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT…
• 10122240Jan 24, 2014Visibility (wipers, defrost, mirrors). Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
• 10122237Jan 24, 2014Equipment, Fuel system. Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced
• 10121563Jan 24, 2014Transmission and drivetrain. Tech Tips (Lean Fuel Trim Readings): This document informs to recheck the crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
• 10243001Jan 20, 2014Steering, Engine cooling. VW Elsa Newsletter
• 10209320Dec 23, 2013Engine cooling. VW Elsa Newsletter.
• 10244073Dec 18, 2013Transmission and drivetrain. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
• 10239840Dec 18, 2013Transmission and drivetrain. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
• 10157544Dec 18, 2013Transmission and drivetrain. Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes"…
• 10155953Dec 18, 2013Transmission and drivetrain. Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes"…
• 10244045Dec 9, 2013Electrical system, Other or unknown. Volkswagen Elsa Newsletter
• 10242365Dec 9, 2013Equipment. VW Elsa Newsletter
• 10244072Dec 3, 2013Engine cooling. Rattling Noises from Engine Compartment Area or Exhaust System
• 10239808Dec 3, 2013Back-over prevention (rear camera). Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
• 10209346Dec 3, 2013Engine. Rattling noises from engine compartmen area or exhaust system.
• 10157543Dec 3, 2013Engine cooling. Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
• 10155952Dec 3, 2013Engine cooling. Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
• 10242364Dec 2, 2013Transmission and drivetrain, Equipment. VW Elsa Newsletter
• 10242375Nov 25, 2013Equipment, Steering, Visibility (wipers, defrost, mirrors), Engine. VW Elsa Newsletter
• 10238932Nov 15, 2013Equipment. If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
• 10238931Nov 15, 2013Equipment. If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
• 10212722Nov 15, 2013Equipment. Part ordering
• 10157603Nov 15, 2013Equipment. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
• 10156008Nov 15, 2013Equipment. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
• 10243034Nov 4, 2013Equipment. VW Elsa Newsletter
• 10252902Nov 1, 2013Equipment. Bluetooth Compatibility
• 10237726Nov 1, 2013Suspension. To check Bluetooth compatibility for all 2011 and newer vehicles, as well as 2010 Routan, use the link below.
• 10157612Nov 1, 2013Equipment. Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan
• 10239532Oct 29, 2013Visibility (wipers, defrost, mirrors). HVAC, Unpleasant Odor
• 10157506Oct 29, 2013Equipment. Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS…
• 10155925Oct 29, 2013Equipment. Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS…
• 10240909Oct 28, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10157508Oct 25, 2013Engine cooling. Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement
• 10155913Oct 25, 2013Engine cooling. Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement
• 10157498Oct 18, 2013Electrical system. Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
• 10155917Oct 18, 2013Electrical system. Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
• 10240605Oct 15, 2013Other or unknown, Engine cooling, Electrical system, Transmission and drivetrain. P0102, P1128, P1296 - WA front oxygen sensor faults
• 10157460Oct 15, 2013Equipment, Electrical system. Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
• 10155839Oct 15, 2013Electrical system. Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
• 10238975Oct 12, 2013Electrical system, Latches, locks and linkages. If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.

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