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Vehicle speed controlPart report

2002 Volkswagen Jetta Vehicle speed control Problems

Complaints
17about this part
Share
2%of 702 total for the year
Median mileage
70,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 17 complaints about the vehicle speed control of the 2002 Volkswagen Jetta, 2% of the 702 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 3 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 Jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and I had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time I was able to floor the accelerator and the car did not completely stall. …”

NHTSA complaint #10622574, filed 2014-08, 70,000 miles

“While driving in the afternoon, my vehicle suddenly lost power and acceleration capability with the check engine light coming on and blinking. I took it to the dealer immediately. I am informed my 2002 vw Jetta 1.8t has 3 faulty coils. The failure was sudden and without warning. I maintain my car according to vw specs. In 02/2003 vw acknowledged a problem with this in over 530,000 2001 to early 2003 vehicles. I feel the failure was premature (as to what could be typically expected of an engine/vehicle for reliability), and a danger. …”

NHTSA complaint #10162795, filed 2006-07, 69,900 miles

“I own a 2002 Volkswagen Jetta gls tdi. This car has a surging problem during normal or cruise control, occurring between 40 and 50 MPH. The car has been returned to the dealership many times without being repaired, dating back to oct. 2003. Last year it spent 31 days at the dealer, may 10, 2004 through june 10, 2004, returned to me working better. Within two days the problem was now worse. I am afraid that this car may surge and take off leaving me unable to stop or control. This car is a safety hazard in my opinion. …”

NHTSA complaint #10116502, filed 2005-04, 15,000 miles

“When the gas pedal on a Jetta 2002 4 cyl 1.9l diesel turbo is depressed quickly versus slowly, the engine will race, I.e. Rpms will increase, with no corresponding change in the vehicle's speed. It appears that the sensor attached to the pedal is not functioning as designed. I stopped at a non vw dealer to see if I could get the problem corrected. They could not correct the problem. I will be going to a vw dealer on nov 18. The problem can be potentially fatal if I need to accelerate quickly to avoid a dangerous situation or merge safely from an on ramp into traffic traveling at 60 MPH.”

NHTSA complaint #10292611, filed 2009-11, 203,806 miles

“Please refer to my previous complaint submitted 9/17/2005 regarding my '02 vw Jetta. The crash was a result of sudden acceleration and extended braking distance. The reason I am writing again is to address the fact that my local news (denver channel 7 news) did an undercover feature in regards to the volvo's sudden acceleration and deceleration. The mechanic used in the piece determined the problem was the electronic throttle. Thus, volvo is announcing a major recall on all 1999-2002 volvo's. This issue is rampant among the auto industry including vwoa. …”

NHTSA complaint #10142936, filed 2005-11, 39,000 miles

Related service bulletins

Vehicle speed control: other model years

YearComplaintsShare of year
202513%
202437%
202337%
202225%
202036%
2019163%
201774%
2016127%
201542%
2014113%
2013173%
2012143%
2011264%
2010304%
2009293%
200863%
200763%
2006183%
2005114%
200473%
200372%
2002172%
2001142%
2000174%
1999267%
199884%
199747%
199626%
199573%
199465%
1992827%
1991516%
1990418%
1989311%
1988421%
198716%

Other parts of the 2002 Volkswagen Jetta

Electrical system
148 complaints
Air bags
108 complaints
Engine cooling
104 complaints
Transmission and drivetrain
103 complaints
Seats
101 complaints
Brakes
51 complaints
Exterior lighting
50 complaints
Visibility (wipers, defrost, mirrors)
45 complaints
Fuel system
22 complaints
Body and structure
19 complaints
Equipment
17 complaints
Tires
15 complaints

← All problems reported for the 2002 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology