Skip to content
Fuel systemPart report

2002 Volkswagen Jetta Fuel system Problems

Complaints
22about this part
Share
3%of 702 total for the year
Median mileage
65,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 22 complaints about the fuel system of the 2002 Volkswagen Jetta, 3% of the 702 complaints for this model year. Where a mileage was given, the median is 65,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While maintaining speed at or above 40 MPH and with 1/4 tank or less of fuel remaining, my Jetta will consistently stall out and turn off from fuel starvation. This has happened to me between 40 and 80 MPH several times, both in the city and on the highway. I have replaced the crankshaft position sensor, the fuel sender, and the fuel pump with no success. Additionally, the Jetta will die the first time I try to start it as my fuel level approaches 1/4, especially if I am parked on an incline. However, it never fails to start on the second try once some fuel has begun moving through the system. …”

NHTSA complaint #11100021, filed 2018-06, 145,000 miles

“While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 Jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and I had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time I was able to floor the accelerator and the car did not completely stall. …”

NHTSA complaint #10622574, filed 2014-08, 70,000 miles

“I have a 2002 Jetta gls tdi. I am constantly replacing glow plugs. Have a coolant temp code reading for quite some time and also fuel injection pump, which is probably what is causing glow plugs to go bad.”

NHTSA complaint #10215472, filed 2008-01, 50,000 miles

“In the last six months my 2002 Jetta 1.8t has been in the shop 3 times for faulty coil packs and now I need all new fuel injectors. This is a serious safety issue that should be investigated. I have had 2 new sets of redesigned coil packs and I still get an engine light causing the car to lose power and run rough, not something you want happening to you while driving 65 miles a hour on a busy highway. I wish Volkswagen would issue a recall before someone really gets hurt.”

NHTSA complaint #10016886, filed 2003-05, 18,000 miles

“My 2002 Volkswagen Jetta gls turbo, 26,000 miles caught on fire in washington state while on the highway. I smelled gas while driving and pulled over opned hood and a fe seconds later a fire started. While on the phone with 911 there was a minor explosion and I received minor burns to the face and hands. Vehicle was towed 20 miles to karmart vw in burlington, wa. The next vw of america called and said they were investigating it. Three weeks later they called and denied the claim for repair or replacement. About $10,000 in damages. …”

NHTSA complaint #10105742, filed 2005-01, 26,100 miles

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
2025413%
202449%
202337%
202237%
20211115%
202059%
2019295%
2018928%
20174226%
20163522%
20152010%
20144211%
2013438%
20128016%
201116627%
201030336%
200930735%
2008105%
200784%
2006234%
2005218%
20043716%
2003174%
2002223%
2001284%
2000225%
1999134%
1998105%
199747%
1995115%
199476%
199227%
199113%
199029%
1989414%
198815%
1987211%
1986536%

Other parts of the 2002 Volkswagen Jetta

Electrical system
148 complaints
Air bags
108 complaints
Engine cooling
104 complaints
Transmission and drivetrain
103 complaints
Seats
101 complaints
Brakes
51 complaints
Exterior lighting
50 complaints
Visibility (wipers, defrost, mirrors)
45 complaints
Body and structure
19 complaints
Equipment
17 complaints
Vehicle speed control
17 complaints
Tires
15 complaints

← All problems reported for the 2002 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology