2020 Volkswagen Jetta Fuel system Problems
- Complaints
- 5about this part
- Share
- 9%of 54 total for the year
- Median mileage
- 7,050miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the fuel system of the 2020 Volkswagen Jetta, 9% of the 54 complaints for this model year. Where a mileage was given, the median is 7,050 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Catastrophic fuel pump failure at 14,000 miles ' both fuel pump and fuel pump module had to be replaced. The vehicle had been maintained properly according to scheduled maintenance standards.”
NHTSA complaint #11408286, filed 2021-04, 14,000 miles“Will not take fuel. Even when the gasoline tank is empty it will not accept fuel properly. Fuel seeps out and leaks. Problem presents identically to the 2015-2020 VW & Audi recall. VW doesn’t acknowledge my VIN as a vehicle with the problem. My car is on the identical platform as the Audi A3 and is FWD. my problem is identical to the recall but VW will not acknowledge the problem.”
NHTSA complaint #11607621, filed 2024-08“This is the same thong that was recalled on the other 2020 vw jetta..I also had a 2016 jettabefore I was allowed to trade it in for the 2020 jetta and the air went out on the both of them before the car was 2 years old. Now the 2020 has rain water coming in holding in the doors. When you open it the water comes out. What's showing is: 1.front assist not available 2. Fault electronic parking brake 3. Transmission in emergency mode you can continue driving 4.only exit vehicle in P position service engine soon Number 3 has shown before and I had another transmission put in. …”
NHTSA complaint #11673621, filed 2025-07“The fuel door would not open for me to put gas in my car. I cannot drive my car without fuel. If I can’t get to my gas tank because the fuel door has malfunctioned I become a danger to those who drive as well as myself and my vehicle. My car tells me everything else but not that. I only find out once I need gas and others getting upset because they waiting on the gas spot can get me hurt or killed in this day and age with peoples lack of patience. I had to spend extra money to tow my car just for them to break the actuator just so I can put gas in my car. …”
NHTSA complaint #11594913, filed 2024-06Related recalls
- 24V110000Feb 14, 2024Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020…Covers: Volkswagen Jetta 2019–2020, Golf 2015–2020, GTI 2015–2020 +2 more
Related service bulletins
- 11027248Dec 3, 2025This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- 11018931May 2, 2025Update Programming of Engine/Motor Control Module J623 and replacement of FTIV if necessary.
- 10249408Jan 25, 2024Volkswagen is providing a hardware and/or a software update to address an issue in selected vehicles where the fuel gage may show a lower fuel level than what is actually…
- 10238298Jun 15, 2023Gasoline fuel additive
- 10238205Jun 12, 2023This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 4 | 13% |
| 2024 | 4 | 9% |
| 2023 | 3 | 7% |
| 2022 | 3 | 7% |
| 2021 | 11 | 15% |
| 2020 | 5 | 9% |
| 2019 | 29 | 5% |
| 2018 | 9 | 28% |
| 2017 | 42 | 26% |
| 2016 | 35 | 22% |
| 2015 | 20 | 10% |
| 2014 | 42 | 11% |
| 2013 | 43 | 8% |
| 2012 | 80 | 16% |
| 2011 | 166 | 27% |
| 2010 | 303 | 36% |
| 2009 | 307 | 35% |
| 2008 | 10 | 5% |
| 2007 | 8 | 4% |
| 2006 | 23 | 4% |
| 2005 | 21 | 8% |
| 2004 | 37 | 16% |
| 2003 | 17 | 4% |
| 2002 | 22 | 3% |
| 2001 | 28 | 4% |
| 2000 | 22 | 5% |
| 1999 | 13 | 4% |
| 1998 | 10 | 5% |
| 1997 | 4 | 7% |
| 1995 | 11 | 5% |
| 1994 | 7 | 6% |
| 1992 | 2 | 7% |
| 1991 | 1 | 3% |
| 1990 | 2 | 9% |
| 1989 | 4 | 14% |
| 1988 | 1 | 5% |
| 1987 | 2 | 11% |
| 1986 | 5 | 36% |
Other parts of the 2020 Volkswagen Jetta
17 complaintsOther or unknown
13 complaintsEngine
12 complaintsBrakes
7 complaintsTransmission and drivetrain
7 complaintsSteering
4 complaintsSuspension
3 complaintsVehicle speed control
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2020 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology