2020 Volkswagen Jetta Brakes Problems
- Complaints
- 7about this part
- Share
- 13%of 54 total for the year
- Median mileage
- 4,950miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the brakes of the 2020 Volkswagen Jetta, 13% of the 54 complaints for this model year. Where a mileage was given, the median is 4,950 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2 separate incidents involving the epc. One was about 10 day's ago, july 9th getting on the freeway in houston. Car threw up numerous error codes, it automatically slammed on the brakes upon entering the middle lane of the freeway, gave an epc error code, transmission error code, and start/stop error code. I got it to the nearest dealership, montroad Volkswagen off I-45. They claim they could find nothing wrong after sitting on it for 24 hours & sent me on my way. …”
NHTSA complaint #11340224, filed 2020-07, 4,950 miles“My car rolled into a wall on the other side of a parking lot while I was inside the opposite building. There is no alert/indicator/notification that the e-brake is engaged. There are alerts for the seat belt, air bag, truck/door opened, low gas, lights, etc. There is even a notification on the screen to remind me to grab my phone after I turn off the car and open the door. But for the e-brake, which is a two-step process that requires discrete pauses by the driver, there is nothing.this is a serious design flaw, that could result in a car rolling and injuring someone. …”
NHTSA complaint #11337341, filed 2020-07, 2,200 miles“Vehicle was stationary in parking spot and upon ignition began revving uncontrollably and threw up error codes engine speed max. 4000 RPM and start-stop system error , along with epc and engine lights. The brake was also depressed. Upon putting into reverse the parking brake was automatically engaged while the engine continued to rev. Soon after, engine would sputter but not turn over with the same error codes on display.”
NHTSA complaint #11407463, filed 2021-04, 14,000 miles“My brakes have always sounded weird to me. But the dealer and my mechanic assured me that they were fine. On Saturday 7/6/24, I noticed a horrible grinding noise. I took it to my mechanic and was told that due to a faulty brake caliper the passenger side front inner brake pad has gone metal to metal. I can see that there is a recall on the calipers for 2020 VW Jetta but it doesn't show up for my VIN #. I am having to pay $541.07 and feel that if this is a recall I shouldn't have to pay.”
NHTSA complaint #11600522, filed 2024-07“When I was driving my engine randomly increased rpms and i was forced to apply the brake. Regarding my brakes, my brakes make a clicking noise and sometimes have decreased braking performance at times which is a serious safety concern.”
NHTSA complaint #11461542, filed 2022-04Related recalls
- 20V359000Jun 17, 2020Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.Covers: Volkswagen Jetta 2020
Related service bulletins
- 11036878Aug 27, 2026Repair or Replace Information
- 11026177Nov 6, 2025Warranty Instruction and guidance
- 11026174Nov 3, 2025Alignment sheet submission.
- 11018936May 1, 2025Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
- 11016584Mar 12, 2025Brake Repair or Replacement Information
- 11014958Feb 5, 2025The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.
- 10245621Nov 16, 2023This Document was revised to include additional model years
- 10239659Jul 13, 2023Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
- 10239637Jul 13, 2023Brake repair or replacement instruction.
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 6% |
| 2024 | 13 | 28% |
| 2023 | 11 | 26% |
| 2022 | 12 | 28% |
| 2021 | 26 | 37% |
| 2020 | 7 | 13% |
| 2019 | 30 | 5% |
| 2018 | 1 | 3% |
| 2017 | 15 | 9% |
| 2016 | 23 | 14% |
| 2015 | 19 | 10% |
| 2014 | 18 | 5% |
| 2013 | 22 | 4% |
| 2012 | 37 | 7% |
| 2011 | 28 | 5% |
| 2010 | 55 | 6% |
| 2009 | 205 | 23% |
| 2008 | 23 | 12% |
| 2007 | 44 | 22% |
| 2006 | 30 | 5% |
| 2005 | 14 | 6% |
| 2004 | 12 | 5% |
| 2003 | 22 | 5% |
| 2002 | 51 | 7% |
| 2001 | 77 | 12% |
| 2000 | 45 | 10% |
| 1999 | 31 | 9% |
| 1998 | 11 | 6% |
| 1997 | 2 | 4% |
| 1996 | 2 | 6% |
| 1995 | 23 | 10% |
| 1994 | 9 | 8% |
| 1993 | 1 | 6% |
| 1992 | 2 | 7% |
| 1991 | 2 | 6% |
| 1990 | 2 | 9% |
| 1988 | 3 | 16% |
| 1987 | 1 | 6% |
| 1986 | 1 | 7% |
| 1985 | 3 | 23% |
Other parts of the 2020 Volkswagen Jetta
17 complaintsOther or unknown
13 complaintsEngine
12 complaintsTransmission and drivetrain
7 complaintsFuel system
5 complaintsSteering
4 complaintsSuspension
3 complaintsVehicle speed control
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2020 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology