2020 Volkswagen Jetta Other or unknown Problems
- Complaints
- 13about this part
- Share
- 24%of 54 total for the year
- Median mileage
- 7,902miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the other or unknown of the 2020 Volkswagen Jetta, 24% of the 54 complaints for this model year. Where a mileage was given, the median is 7,902 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In heavy rain or adverse weather the sonar in the front of the car for crash avoidance fails and states that it's unable to protect me and my passengers! The dealer has had this car for 3 times and the owners manual doesn't tell that in those situations that this can or should occur”
NHTSA complaint #11350495, filed 2020-08, 7,902 miles“The hill hold assist did not disengaged quickly when stopped on an incline, burning the clutch to get the vehicle to move forward. This caused smoking from the hood of the car and we were then forced to pull to the side of a very congested highway and wait for the smoking to stop and give the clutch a break. This has now caused premature clutch wear.”
NHTSA complaint #11387573, filed 2021-01, 8,000 miles“Vehicle's sunroof spontaneously shattered while driving, raining down thousands of shards of glass. There was a loud bang, it sounded like a firecracker went off. I was not behind another vehicle and was going 55-60 mph. Another issue that this brought up was that after I had pulled off and assessed what happened, I wasn't initially able to buckle my seat belt due to glass in the receptacle.”
NHTSA complaint #11586466, filed 2024-05“Vehicle has been displaying Emergency services unavailable along with lights for steering and braking systems, Intermittently since new. The dealer stated no problem found.. Now that the vehicle is out of warranty they tell me it needs a new computer module. I believe they said Telematics control unit.”
NHTSA complaint #11632961, filed 2024-12“Mid-drive, the vehicle gave me a check starter system warning, a known 2020 VW Jetta issue. However, my car has not gotten a recall message yet. The message also disappeared again after I turned off the car for 10 minutes and started it again.”
NHTSA complaint #11588253, filed 2024-05Related service bulletins
- 11038143Sep 9, 2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11036868Aug 6, 2026Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Differences between a leak and seepage
- 11033527May 19, 2026Difference between Component fluid leakage and seepage
- 11030841Mar 25, 2026Safety Related Inquiry and Reporting
- 11030838Mar 19, 2026Damage Inspection of Park assist sensors
- 11030828Mar 5, 2026Paint color and/or finish of the engine compartment may not match the exterior paint color
- 11025442Oct 6, 2025GFF Requirements regardless of concern plus System flush requirement
- 11021376Jul 16, 2025How to activate CAR NET including additional diagnostics
- 11018938May 12, 2025How to check for HVAC system leaks using nitrogen.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 6 | 19% |
| 2024 | 6 | 13% |
| 2023 | 10 | 23% |
| 2022 | 1 | 2% |
| 2021 | 11 | 15% |
| 2020 | 13 | 24% |
| 2019 | 95 | 17% |
| 2018 | 9 | 28% |
| 2017 | 25 | 16% |
| 2016 | 36 | 22% |
| 2015 | 34 | 18% |
| 2014 | 72 | 19% |
| 2013 | 98 | 19% |
| 2012 | 107 | 21% |
| 2011 | 67 | 11% |
| 2010 | 46 | 5% |
| 2009 | 35 | 4% |
| 2008 | 14 | 7% |
| 2007 | 8 | 4% |
| 2006 | 16 | 3% |
| 2005 | 8 | 3% |
| 2004 | 7 | 3% |
| 2003 | 9 | 2% |
| 2002 | 10 | 1% |
| 2001 | 14 | 2% |
| 2000 | 21 | 5% |
| 1999 | 17 | 5% |
| 1998 | 10 | 5% |
| 1997 | 2 | 4% |
| 1996 | 1 | 3% |
| 1995 | 4 | 2% |
| 1994 | 1 | 1% |
| 1989 | 2 | 7% |
Other parts of the 2020 Volkswagen Jetta
17 complaintsEngine
12 complaintsBrakes
7 complaintsTransmission and drivetrain
7 complaintsFuel system
5 complaintsSteering
4 complaintsSuspension
3 complaintsVehicle speed control
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2020 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology