2021 Volkswagen Jetta Other or unknown Problems
- Complaints
- 11about this part
- Share
- 16%of 70 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the other or unknown of the 2021 Volkswagen Jetta, 16% of the 70 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle off completely to restart the system.”
NHTSA complaint #11507553, filed 2023-02“While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger compartment of my Jetta. A lot of wind noise followed. I thought initially that a tire might have blown out, but it was the car’s sunroof that had spontaneously and inexplicably exploded. There was no one close to me on the road, so I don’t believe a foreign object struck the roof. I was able to drive the car home, but the sunroof is demolished.”
NHTSA complaint #11700262, filed 2025-11“I have noticed an issue with how easily the rear, passenger-side seatbelt is able to be clicked into the buckle. Initially when I got the car, passengers using that seatbelt did not seem to have any issue with easily clicking the seatbelt into the buckle. More recently, it seems my passengers using that seatbelt have a more difficult time clicking it into the buckle because the buckle seems to go down into the cushion when they put pressure on it. Passengers now have to hold the buckle in place while clicking it in. …”
NHTSA complaint #11480550, filed 2022-08“This model Jetta seems to have an issue with the rear license plate mount. The rear license plate mount sandwiches the license plate between a plastic piece attached to the vehicle body and a plastic piece with branding specific to the dealership. The issue I have is when I unscrewed them to remove the top, plastic piece. After I tried to rescrew it without the top piece, it seemed like the screw holes were already stripped. Many people don't want to provide free advertising for the dealership and may attempt to remove the top, plastic piece this way. …”
NHTSA complaint #11478152, filed 2022-08“Mid June 2026 infotainment update was over the air software update. Update caused infotainment failures: looping screen resets, unable to play audio, disruption to screen during safety features such as back up cam, unable to accomplish directions, CarPlay no longer consistent feature. None of these listed problems were present before over the air software update.”
NHTSA complaint #11761522, filed 2026-09Related service bulletins
- 11038143Sep 9, 2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11036868Aug 6, 2026Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Differences between a leak and seepage
- 11035763Jul 20, 2026MIB3 Recovery Solution
- 11035765Jul 14, 2026Over-the-Air Software Update Dealer Recovery Process
- 11035764Jul 6, 2026Over-the-Air Software Update Dealer Recovery Process
- 11034611Jun 15, 2026This OTA update addresses a potential issue with special characters being broadcast over HD radio.
- 11034610Jun 15, 2026Your vehicle is currently eligible for the 91UB software update designed to:
- 11034623Jun 1, 2026Emergency Call Module - J949- replacement part must be programmed to latest software.
- 11033527May 19, 2026Difference between Component fluid leakage and seepage
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 6 | 19% |
| 2024 | 6 | 13% |
| 2023 | 10 | 23% |
| 2022 | 1 | 2% |
| 2021 | 11 | 16% |
| 2020 | 13 | 24% |
| 2019 | 95 | 17% |
| 2018 | 9 | 28% |
| 2017 | 25 | 16% |
| 2016 | 36 | 22% |
| 2015 | 34 | 18% |
| 2014 | 72 | 19% |
| 2013 | 98 | 19% |
| 2012 | 107 | 21% |
| 2011 | 67 | 11% |
| 2010 | 46 | 5% |
| 2009 | 35 | 4% |
| 2008 | 14 | 7% |
| 2007 | 8 | 4% |
| 2006 | 16 | 3% |
| 2005 | 8 | 3% |
| 2004 | 7 | 3% |
| 2003 | 9 | 2% |
| 2002 | 10 | 1% |
| 2001 | 14 | 2% |
| 2000 | 21 | 5% |
| 1999 | 17 | 5% |
| 1998 | 10 | 5% |
| 1997 | 2 | 4% |
| 1996 | 1 | 3% |
| 1995 | 4 | 2% |
| 1994 | 1 | 1% |
| 1989 | 2 | 7% |
Other parts of the 2021 Volkswagen Jetta
26 complaintsElectrical system
13 complaintsFuel system
10 complaintsForward collision avoidance
9 complaintsAir bags
5 complaintsEngine
5 complaintsLane departure
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSeat belts
3 complaintsSteering
3 complaintsTransmission and drivetrain
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2021 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology