2013 Volkswagen Jetta Other or unknown Problems
- Complaints
- 98about this part
- Share
- 19%of 518 total for the year
- Median mileage
- 68,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 98 complaints about the other or unknown of the 2013 Volkswagen Jetta, 19% of the 518 complaints for this model year. Where a mileage was given, the median is 68,500 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Key will not come out of ignition, making it impossible to turn off. Looks exactly like recall 19v615000 from last year, but my VIN isn't included, despite being in the same years and models. Ignition fails to recognize when vehicle is in park and won't let key be released. Leaves me stranded and unable to turn off car or remove key.”
NHTSA complaint #11329830, filed 2020-06, 120,000 miles“While driving on the freeway, the rear passenger side door opens. Luckily no one was in the back seat, but I noticed it because I heard the door ajar notification on my driving panel while driving at 70mph. This is a major safety concern because if the door randomly opens and someone is in the backseat they could be in danger. This has happened twice in less than one week.”
NHTSA complaint #11337470, filed 2020-07, 83,000 miles“The doors do not lock when I drive the car and it does not lock with the key remote control. I have been investigated the problem that this car has to secure the doors, and apparently it is very common in these vw cars, although the problem not about security, I do believe that it is, because one believes that it lock all the doors and it is not so, that's why you think it should be repaired by you”
NHTSA complaint #11388550, filed 2021-01, 85,000 miles“The ignition will not shut off. The key will not release to the off position. The key has to be wiggle, pulled, or whatever necessary to turn off. After or up up to 3 hours the car finally releases the key to the off position. This happens only when we have to remove the key to shut off the car. This happens every time we need to shut off the car.”
NHTSA complaint #11031354, filed 2017-10, 65,000 miles“Ignition lock cylinder broke and was stuck in on position. Was unable to turn the vehicle off because of this issue. I had to drive home and park the vehicle until my boyfriend got off of work. The steering lock froze in the lock cylinder preventing the key from turning back.”
NHTSA complaint #11353865, filed 2020-09, 110,000 milesRelated service bulletins
- 11038143Sep 9, 2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11036868Aug 6, 2026Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Differences between a leak and seepage
- 11030841Mar 25, 2026Safety Related Inquiry and Reporting
- 11030838Mar 19, 2026Damage Inspection of Park assist sensors
- 11030828Mar 5, 2026Paint color and/or finish of the engine compartment may not match the exterior paint color
- 11026185Nov 17, 2025Replace Door Lock and Cap.
- 11025442Oct 6, 2025GFF Requirements regardless of concern plus System flush requirement
- 11018938May 12, 2025How to check for HVAC system leaks using nitrogen.
- 11012464Dec 4, 2024Diesel Models only. Repurchase Prior to Repairs
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 6 | 19% |
| 2024 | 6 | 13% |
| 2023 | 10 | 23% |
| 2022 | 1 | 2% |
| 2021 | 11 | 15% |
| 2020 | 13 | 24% |
| 2019 | 95 | 17% |
| 2018 | 9 | 28% |
| 2017 | 25 | 16% |
| 2016 | 36 | 22% |
| 2015 | 34 | 18% |
| 2014 | 72 | 19% |
| 2013 | 98 | 19% |
| 2012 | 107 | 21% |
| 2011 | 67 | 11% |
| 2010 | 46 | 5% |
| 2009 | 35 | 4% |
| 2008 | 14 | 7% |
| 2007 | 8 | 4% |
| 2006 | 16 | 3% |
| 2005 | 8 | 3% |
| 2004 | 7 | 3% |
| 2003 | 9 | 2% |
| 2002 | 10 | 1% |
| 2001 | 14 | 2% |
| 2000 | 21 | 5% |
| 1999 | 17 | 5% |
| 1998 | 10 | 5% |
| 1997 | 2 | 4% |
| 1996 | 1 | 3% |
| 1995 | 4 | 2% |
| 1994 | 1 | 1% |
| 1989 | 2 | 7% |
Other parts of the 2013 Volkswagen Jetta
148 complaintsTransmission and drivetrain
141 complaintsEngine
112 complaintsFuel system
43 complaintsSteering
37 complaintsAir bags
31 complaintsBrakes
22 complaintsExterior lighting
17 complaintsVehicle speed control
17 complaintsBody and structure
15 complaintsSuspension
14 complaintsVisibility (wipers, defrost, mirrors)
13 complaints
← All problems reported for the 2013 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology