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Body and structurePart report

2013 Volkswagen Jetta Body and structure Problems

Complaints
15about this part
Share
3%of 518 total for the year
Median mileage
53,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 15 complaints about the body and structure of the 2013 Volkswagen Jetta, 3% of the 518 complaints for this model year. Where a mileage was given, the median is 53,500 miles. 3 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Takata recall, the doors opening mechanism in cold weather won't allow you to close your door. This is a serious safety hazard. Upon researching this problem I found that this has been happening to Volkswagen since at least the 2000s models. I had just went out of my house and gotten into my car when I notice that the door wouldn't open from the outside but would from the inside. I then went to close my door and it wouldn't close. About an hour of my car on with the heat on full blast the door was finally about to click shut.”

NHTSA complaint #11171314, filed 2019-01, 69,400 miles

“I hit a tree on a city street and the airbag did not deploy that time either and I had a cut on my head I had injury to my knee and my achilles tendon both of which resulted in surgeries. I have had two other accidents since neither time neither I have had two other accidents since and the air bags did not deploy. Both of those were in parking lots. I am 84 and have fallen twice since the accident because of my injuries and sustained head trauma and memory loss. I will try to locate the accident date. It was in 2016.”

NHTSA complaint #11056713, filed 2017-12, 20,000 miles

“I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. As a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. …”

NHTSA complaint #10663732, filed 2014-12, 15,700 miles

“A couple of weeks after buying this new vehicle I noticed that hundreds of foggy looking spots would appear in the rear windshield at certain times of the day. When these spots appear it is almost impossible to see out of this windshield or into it . This usually happens around dawn and around dusk though it has happened at other times of the day also. I have pursued having this problem resolved by contacting the dealer several times only to be told it is because of the window being polarized and that the window is up to manufacturer specifications. …”

NHTSA complaint #10504086, filed 2013-03, 255 miles

“Takata recall the driver side door was not opened. So, I go to passenger side and open that door. After opened not closed either. The such as door problem can find from other people either in same car owner. And also, when using remote to make lock the door, other doors locked but this door still can open.”

NHTSA complaint #10819576, filed 2016-01, 60,400 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202513%
202312%
202212%
202024%
2019234%
201732%
201642%
201553%
201472%
2013153%
201271%
2011203%
2010192%
2009162%
200842%
2007115%
2006234%
2005125%
200483%
2003112%
2002193%
2001436%
2000205%
1999257%
1998147%
1997713%
199613%
1995105%
199487%
199316%
199126%
198914%
1988316%
198716%
1986321%
198518%

Other parts of the 2013 Volkswagen Jetta

Electrical system
148 complaints
Transmission and drivetrain
141 complaints
Engine
112 complaints
Other or unknown
98 complaints
Fuel system
43 complaints
Steering
37 complaints
Air bags
31 complaints
Brakes
22 complaints
Exterior lighting
17 complaints
Vehicle speed control
17 complaints
Suspension
14 complaints
Visibility (wipers, defrost, mirrors)
13 complaints

← All problems reported for the 2013 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology